Made My First Host Coaching Call!

[northern_sunshine]

I have to preface this by saying, I hate the phone. The phone, not my friend. I get flustered and stammer and stutter and feel like a total dingbat when I get on the phone. Especially with people I don't know well. So I did procrastinate this call (all my other 4 shows were for people I see often, my mom, SIL, one of my best friends).

I think it went alright, not a smooth as it could have been and I probably forgot to ask her stuff. But she's got 4 - 5 yeses! And wants more outside order forms!! Woot!

At some point I have to figure out where she lives, as it's in an area I'm not hugely familiar with (and being a rural area, people don't use street names, the directions I had for a camp once that was 3 hours away was "take a left at the pink house"). May have to pack up the girls and take a little drive one afternoon.

 

[chefbecky]

Good for you!!!! I talk on the phone A LOT, but when it comes to pc I put it off too. I get flustered, and ramble, even if I use a script. So I understand where your coming from. Keep up the calls and I'll try to make a few

 

[katie0128]

But you did it... that is the important part! I know, I hate making the calls as well, but sounds like you have a good host on your hands. After my first few shows (actually, like 20 or so), I would ask my hosts what they liked and didn't like about my host coaching and what I could do better next time. I made sure that they knew that I knew I was still learning and really wanted feedback - both positive and "constructive criticism". Just keep at it and you'll start feeling more comfortable eventually!

BTW... I'll make a few CCCs tomorrow in support of you!

 

[katie0128]

Just had a thought (owww, now my head hurts! heehee)...

Anyway, on MapQuest they have an "outside the US and Canada" option. Can you use it to help find her place?

 

[chelynn]

Yay! The Host Coaching Checklist is your friend. Keep looking at it, and check off when you talk about something. Then when you're at a loss for words you just look for anything you've missed and say, "Oh, I wanted to tell you that....blah blah blah." Great for those pauses where you don't know what to say, lol!

 

[raebates]

A task begun is half done. Congratulations on getting that first call out of the way.

 

[ChltNCRenee]

The first one is always the hardest! Keep it up it will get easier

 

[katie0128]

A task begun is half done. Congratulations on getting that first call out of the way.

Sounds like Mary Poppins...

 

[raebates]

Oh, no! I'm channeling childhood memories again.

 

[DizziePixie]

Do you have this flyer? It can help you remember what all to ask her and in which coaching call. I put these (ideally) in a folder with monthly dividers, in order of the show dates. Before I go to the show, I pull out their sheet and put it in a manila folder. I also make notes in upper right corner about recipe she wants or special requests.

I have been slacking on host coaching here lately, but I am looking to Conference for some PEP!