Is It Wrong That I Took This Booking?

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Discussion Overview

The thread centers around a participant's experience of covering a show for a fellow Pampered Chef consultant and the associated question of whether it is appropriate to take bookings and sales from that show. Participants share their views on the ethics of taking credit for sales and bookings in such situations.

Discussion Character

  • Opinion-based
  • Anecdotal
  • Debate/contested

Main Points Raised

  • One participant, identifying as a consultant, feels that since she covered the show, she should receive the bookings and sales, expressing concern about being perceived as selfish.
  • Another participant shares their experience that if a consultant cannot do a show and gives it to someone else, the show should belong to the person who did it, including all bookings and sales.
  • Several users mention that it is inappropriate for the original consultant to take the sales and bookings after asking someone to cover the show at the last minute.
  • One participant notes that they would have assumed the covering consultant should receive the sales and suggests setting clear agreements in advance for future situations.
  • Another participant expresses disbelief at the original consultant's expectation to receive orders after the show was covered by someone else.
  • Some participants agree that the covering consultant should receive all sales and bookings, emphasizing that they did the work.
  • One participant mentions that they would consider splitting bookings if there were multiple, but generally believes the covering consultant should keep the sales.

Areas of Agreement / Disagreement

Views differ on the appropriateness of the original consultant taking credit for the show. While many participants agree that the covering consultant should receive the bookings and sales, there is no clear consensus on how to handle such situations in the future.

Contextual Notes

Participants share personal experiences and opinions based on their interactions within the consultant community, highlighting the varying practices and expectations regarding show coverage and credit.

Who May Find This Useful

Consultants who find themselves in similar situations of covering shows and navigating the associated expectations regarding bookings and sales may find the shared experiences and opinions relevant.

sarahsellcm
Silver Member
Messages
232
To be able to answer this question I have to set the story for you. I am in Sears purchasing a new oven and I get a phone call from a fellow Pampered Chef Consultant. It was 5:10 and she said she needed me to cover a show for her because her daughter was sick. The show was at 6:30 so I had to quickly go home (luckily I had my grandmother with me to watch my kids) and get ready for the show. My fellow consultant said to call her when I get home to tell her what the orders were so she could enter them into P3. I told her that if she was taking the orders I was taking a booking. Is that wrong? I feel like I did the work tonight at the last minute and think I should get something out of it. Am I being selfish with this? She doesn't seem to mind I am taking the one booking (two bookings from the show, she got the one before hand and I got the one at the show by asking) but I just want to make sure I am not being mean. I personally would give the entire show the whoever covered it for me because they did the work but that is me not what everyone would do.

ANy feedback greatly appreciated.

Sarah
 
Sarah,

I know you two were in a rush, the rule I have with my team is...you can't do the show, you give it to another team member, the show becomes theirs. Since they DID the show. The original consultant gets the bookings.
 
No it's not wrong. IMO, what IS wrong is her taking the show to enter into HER P3. If I give a show for whatever reason to my director, downline or fellow consultant I do just that - give it. Bookings, commission, sales for incentives, everything. Same with if I'm given one. I can't believe the nerve of her calling with just over an hour to start time and then when you do come to her rescue she takes the show! The initial booking SHE got beforehand fine, but nothing else. JMO!!!
 
I have never been in this situation but I would have assumed that since you worked the show, you should get the sales from it. I guess in the future, you need to set up the agreement before covering for someone else. Don't think you are being greedy at all.
 
kcjodih said:
No it's not wrong. IMO, what IS wrong is her taking the show to enter into HER P3. If I give a show for whatever reason to my director, downline or fellow consultant I do just that - give it. Bookings, commission, sales for incentives, everything. Same with if I'm given one. I can't believe the nerve of her calling with just over an hour to start time and then when you do come to her rescue she takes the show! The initial booking SHE got beforehand fine, but nothing else. JMO!!!

I totally agree!

In our cluster - if you can't do a show, and you give it to someone else, it becomes theirs. Completely! The only thing that should have been hers is the booking she got herself. Everything else should belong to you!
 
My jaw kink of dropped when I read that she told you to call her and give HER the orders. WHAT? I agree with Jenny, I am not sure that I would do a party for someone and give them the credit.

QUESTION: Is she one of YOUR recruits? I might do it in this situation, but I would either take the show total OR the bookings.

I dont' think you did anything wrong
 
Just my opinion she should (or I would in this case) have given the consultant doing the show for me the sales and then leave it up to the guests who book who to have the future show with. They maybe good friends of that consultant or have done shows with her in the past.
If not then I probably would split them or take the bookings if I gave her the show sales.

edited: After reading some of the above posts though, for calling you an hour before the show I have to agree that the bookings, sales, everything should be yours.

Kelly V
 
Last edited:
I think you should get everything, you did the work. She is being selfish taking the sales. I would give whoever took over for me the sales and the bookings. So do not feel guilty!
 
I'm with Ginny, it's your show. If she is a good friend and you want to work something out that is another story, BUT for her to tell you to do the show and tell you to give her the orders(?) I can't believe she even thought that.
 
  • Thread starter
  • #10
She has never done a show for these girls. We met this host at a craft fair together but we split the names in half that day and she got the host at that time. The girl that booked knows my hubby so that is how I got her to book a show by talking to her about that. My hubby is upset that I wasn't home tonight and made nothing off of it but I can live with that I guess. She is not my recruit just a friend that I met by being a consultant. She made me feel really guilty that she needed the money this month or I would have wanted to take the sales. I am happy to know that I am not being selfish. I was wondering if I was handling this right. Thank you all!
 
Kitchen2u said:
Sarah,

I know you two were in a rush, the rule I have with my team is...you can't do the show, you give it to another team member, the show becomes theirs. Since they DID the show. The original consultant gets the bookings.

I agree, and that's how I've dealt with that issue in the past! :)
 
sarahsellcm said:
She has never done a show for these girls. We met this host at a craft fair together but we split the names in half that day and she got the host at that time. The girl that booked knows my hubby so that is how I got her to book a show by talking to her about that. My hubby is upset that I wasn't home tonight and made nothing off of it but I can live with that I guess.

She is not my recruit just a friend that I met by being a consultant. She made me feel really guilty that she needed the money this month or I would have wanted to take the sales. I am happy to know that I am not being selfish. I was wondering if I was handling this right. Thank you all!

No you're not being selfish, you're being nice - WAY too nice ;) But thankfully, what goes around, comes around so your turn WILL come!
Karma baby ;) :D
 
kcjodih said:
No it's not wrong. IMO, what IS wrong is her taking the show to enter into HER P3. If I give a show for whatever reason to my director, downline or fellow consultant I do just that - give it. Bookings, commission, sales for incentives, everything. Same with if I'm given one. I can't believe the nerve of her calling with just over an hour to start time and then when you do come to her rescue she takes the show! The initial booking SHE got beforehand fine, but nothing else. JMO!!!

Totally agree with you, too! :)
 
whoever does the show gets the sales, booking, recruits etc. Someone who books a show after watching you, wants to book the show with YOU. You got the sales, no one else. I have given away many a show before I got serious about my business... my problem, no one elses!
 
i agree with everyone else, the sales should have been yours! Plus you are entitled to the booking. The customer may have not booked with the other consultant.
 
I wouldn't give her the sales...did you discuss this with her before you took the show? What did she say when you said you were taking the bookings?
If someone in my cluster had a situation like this, I'd do the show, take the sales and then discuss splitting the bookings maybe if there was more than one. But, it would depend on if you are "friends' w/ this consultant or what...I think it's totally your call. What would she have done if you couldn't take the show?
 
When I have had this come up, I have kept the sales as well as the booking. Yes the original consultant did the host coaching and sent the packet, but you did all the work. I would take the show and the booking.
 
If I'm not mistaken (and I could be) this used to be addressed in the Policies and Procedures but it's not there anymore. I believe it stated that the future bookings went to the consultant who actually held the show. The sales from the show also go to the person who held the show. I can't find it written in P&P now but I know at one time it stated that it was against policy for any consultant to turn in orders for a show that they did not personally do. It's to keep people from giving their recruits sales in order to get awards themselves (at least that is the way it was put to the consultant I knew who got in trouble for it several years back) - like the trip points and now the money for having a recruit qualify. I know this is a different sort of situation and I think they leave it up to us as consultants now, but I agree with everyone else that you shouldn't have to give up the sales from the show. The bookings are between the two of you.
 
Kitchen2u said:
Sarah,

I know you two were in a rush, the rule I have with my team is...you can't do the show, you give it to another team member, the show becomes theirs. Since they DID the show. The original consultant gets the bookings.
If the booked shows go to the consultant that originally had the show, then the host looses the benefit of the host special when her friend that booked has their show. If I were the one calling for help I would feel I was giving away that show and any future shows from that show.
 
byrd1956 said:
If the booked shows go to the consultant that originally had the show, then the host looses the benefit of the host special when her friend that booked has their show. If I were the one calling for help I would feel I was giving away that show and any future shows from that show.

The booking benefit goes with the host not the consultant. That shouldn't matter. But I still think everything should go to the person doing the show.
 
Wow! I had to give a shower to another consultant when my sister passed away and I DID enter the show b/c she just wasn't very active and appreciated not having to deal with it then (after all bridal showers can be a little more work). I'd done all of the work leading up to the shower, of course, and literally had to cancel two days before. I called the hosts & bride to let them all know what was going on after asking my friend to do it. I entered the show and gave her my commission!I figured that she did the real work and saved me from ruining a shower b/c I would NOT have been there. B/c of the situation, she didn't even want the commission (not that she said no twice :)). I SO appreciated it. I appreciated that I got the points or whatever so it's kind of like we split it. I don't understand how someone can call in desperation and then expect the same pay off. Can someone do my next show and I still get paid? I think I'll go get a massage.
 
The massage thing is just too funny...
 
pcsharon1 said:
The booking benefit goes with the host not the consultant. That shouldn't matter. But I still think everything should go to the person doing the show.

So, how would that work in P3? I'm just thing that the show is generated from the original host when you check that the guest is booking. How does this information go into the other consultant's P3 program? Maybe I am trying to think too much and there is an easy explaination....
 
The booking benefit is not tied to a consultant. It is tied to the host. It doesn't matter who does the show. I had a party with a lady here in TX. Her mom came and wanted to book a party of her own in Nebraska. I entered her as a booking then she had her cooking show in Neb with someone else. Her daughter in TX got the booking benefit because it is tied to her not me.
 
Looks like everyone agrees. You should have the booking and the sales. How weird of her to be so....well....rude. I am sorry you are dealing with this. I would make sure people know what it means to "cover" a show from now on. You bailed her out. Oh my goodness...my jaw is just on the floor!
 
Looking at this thread, I know that I am in the minority. BUT. I don't think that you were wrong taking the booking. But I don't think that she was wrong for getting the sales. Didn't she do host coaching. So I think that she should at least get something out of it for that. But I do agree with you taking the booking.
 
If something happened and you needed your PC insurance to cover it you are the one doing the show I would be worried because if down the road she says you scratched her counter or whatever... You will be paying for as you did not turn in a show. She would have to say this other person did it... I would not give her the orders. My director did a show for me when I was sick for a friend of mine's booking she kept the sales and bookings (well tried ) the friend wanted me to do her show but never did I think to tell her to give me the sales.
 
Whoever DOES the show SUBMITS the show. If I give away a show the other consultant gets the sales and bookings. If the group are personal friends, I could see where the bookings would stay with the original consultant, otherwise it all goes to the one who did the show.


I did a show for my director once and she said it was totally mine. I was pretty new and felt uncomfortable doing all that and didn't really ask for bookings like I normally do, thinking I'd be stealing them. I was also intimidated that my show wouldn't compare to hers even though I never, ever went to one of my director's shows - I was a HO lead and did my own first show. I learned from that: If I give someone a show I will TELL THEM that they need to forget where they got the show and go for the gold!
 
I think you pretty much got the information you were looking for. That being said, if this girl is your friend I would have a conversation with her soon, so that if the situation should arise again I would let her know that you cannot go out again for the evening and work without the benefit of payment. Let her know your family was not happy that you were gone for the night and that you weren't compensated for it. I would also say that it was ok this ONE time but you wanted to be clear if it happened again you would help but the sales, bookings and recruit leads would go to you.
This situation just sets an icky precedent that I would hate to see you having to deal with again.
 
I've "received" several shows this way, when another consultant couldn't do the show. My director explained it to me this way. If you take the show, you do the show, you get the sales AND bookings and pay the other consultant $5 or something as a show of consideration. (I thought there was something in P&P somewhere, but I can't find it either).

The people who were at the show and booked mostly likely booked because they liked YOU and wanted YOU to be their consultant (granted I know this is not always the case--I had a party with another company and wasn't thrilled with the consultant and would have liked the "original" gal instead).

Don't feel bad about taking the bookings...you earned 'em.
 

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