Duh... Wrote Down Booking for Wrong Guest

[BlessedWifeMommy]

Okay so I had a crazy show that took me forever to get all the orders computed. It turned out to be a great show, but I was a little brain dead at the end. When I was wrapping it up, I was talking with a guest who was a maybe for a booking. She decided to book, so I pulled what I thought was her receipt (my copy) and wrote the date on it. It is 4 weeks out to the date, and I don't usually send host packets until 3 1/2 weeks out. So I haven't sent a host packet yet.

I got a call this morning from the guest wanting to send out her invites. I told her when I got home I would get it all set up and a host packet out to her. I got home and set up her show on my website. Well I got a call from a confused guest. Turns out I set up the show with the wrong guests info.

I corrected that, and now I have another problem. The booking was entered under the wrong name. Turns out there were two Tracy's at the show. I got them confused.

Will HO change it so the past host can buy the host special?

I feel like a real idiot!

 

[DebbieJ]

They don't track the specific info on the guest that booked, so you can go ahead with the show and everything will be fine.

 

[BlessedWifeMommy]

Glad it won't matter, I still feel bad for making the mistake. The guest who got the hosting email was really nice about it.

 

[jwpamp]

I didn't know that they didn't track booking info....nice to know!

 

[BlessedWifeMommy]

So this got me thinking, if they don't track by name, do they track the number of bookings?

 

[ChefLoriG]

yes, they track the number of bookings

 

[NooraK]

The Booking Benefit goes by the Past host number. I would call HO and explain the issue (two people with the same name) and see if there is anything they can do.

 

[raebates]

So this got me thinking, if they don't track by name, do they track the number of bookings?

Yes, I'm told they do keep track of the number but not necessarily the names. So, if there are 2 bookings from Holly Host's show, don't try getting her the Bookings Benefit from 3 of them.

 

[chezshelly]

Right, even if the original 2 bookings don't hold and 2 new people from her show have shows, she will still get the booking benefit at their show.