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Pampered Chef: Duh... wrote down booking for wrong guest

  1. BlessedWifeMommy

    BlessedWifeMommy Veteran Member

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    Okay so I had a crazy show that took me forever to get all the orders computed. It turned out to be a great show, but I was a little brain dead at the end. When I was wrapping it up, I was talking with a guest who was a maybe for a booking. She decided to book, so I pulled what I thought was her receipt (my copy) and wrote the date on it. It is 4 weeks out to the date, and I don't usually send host packets until 3 1/2 weeks out. So I haven't sent a host packet yet.

    I got a call this morning from the guest wanting to send out her invites. I told her when I got home I would get it all set up and a host packet out to her. I got home and set up her show on my website. Well I got a call from a confused guest. Turns out I set up the show with the wrong guests info.

    I corrected that, and now I have another problem. The booking was entered under the wrong name. Turns out there were two Tracy's at the show. I got them confused.

    Will HO change it so the past host can buy the host special?

    I feel like a real idiot! :eek:
     
  2. DebbieJ

    DebbieJ Legend Member

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    They don't track the specific info on the guest that booked, so you can go ahead with the show and everything will be fine.
     
    Jul 24, 2009
    #2
  3. BlessedWifeMommy

    BlessedWifeMommy Veteran Member

    1,762
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    Glad it won't matter, I still feel bad for making the mistake. The guest who got the hosting email was really nice about it.
     
  4. jwpamp

    jwpamp Veteran Member

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    I didn't know that they didn't track booking info....nice to know!
     
    Jul 24, 2009
    #4
  5. BlessedWifeMommy

    BlessedWifeMommy Veteran Member

    1,762
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    So this got me thinking, if they don't track by name, do they track the number of bookings?
     
  6. ChefLoriG

    ChefLoriG Advanced Member Gold Member

    545
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    yes, they track the number of bookings
     
    Jul 24, 2009
    #6
  7. NooraK

    NooraK Legend Member Gold Member

    5,884
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    The Booking Benefit goes by the Past host number. I would call HO and explain the issue (two people with the same name) and see if there is anything they can do.
     
    Jul 25, 2009
    #7
  8. raebates

    raebates Legend Member Staff Member

    18,427
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    Yes, I'm told they do keep track of the number but not necessarily the names. So, if there are 2 bookings from Holly Host's show, don't try getting her the Bookings Benefit from 3 of them.
     
    Jul 25, 2009
    #8
  9. chezshelly

    chezshelly Advanced Member Gold Member

    668
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    Right, even if the original 2 bookings don't hold and 2 new people from her show have shows, she will still get the booking benefit at their show.
     
    Jul 26, 2009
    #9
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