A customer urgently wanted a specific SA Pumpkin dish that was omitted from her $61 order, leading to significant concern from the seller. The seller sought help to acquire the dish quickly, ideally before Thanksgiving. Alternatives suggested included making an online adjustment to the order or contacting headquarters (HO) for assistance. The seller ultimately contacted HO, who agreed to send the dish directly to the customer, alleviating the seller's worries. The discussion highlighted the importance of tracking guest specials, particularly using the P3 system, which alerts sellers to any missed items.
I'm an idiot and one of my customers REALLY wanted one of the SA Pumpkin dishes. I forgot to add it to her order (she had a $61 order) and now I feel soooo bad. Does anyone have one I can buy from you?? please?? She wants it as soon as possible and definitely before Thanksgiving.
DebbieJ
10,849
#2
Did you have other Pumpkin Dishes on that show? Just do an online adjustment as if you are missing one and have it sent directly to her. Or call HO--they'll send it.