LisaJG
- 5
FedEx delivered a show shipment of FIVE boxes (a $967 show!!!) to the wrong address on November 11. They don't know/remember where, but the driver claims he left them with an actual person but did not get a signature. (My host was home all day on delivery day -- FedEx never came to her house -- and we've asked all of her neighbors if they accepted delivery on her behalf, but no one knows anything.)
My host (a good friend of mine) and her guests ordered several products for their Thanksgiving dinners which now they won't have. PC informed me they can ship replacements after a police report is filed, so that is our next step.
Has anyone had similarly awful results with FedEx? Is this common? I've only been a consultant since May but hosted a bunch of times before that, when PC used UPS, and never had a problem like this!