Help! Can't Enter FREE Celebrate Plate for My Hostess

[DebbieSM]

I was trying to enter the Celebrate Plate for FREE for my Hostess last night and Pampered Partner would not let me. When I tried to enter as the Host Special it was warning me that there were too many Host Specials for that show. She had 15 orders, so I know she is entitled. Please help.

Thanks in Advance,
Debbie

 

[chefloriray]

Did you do your updates for October? Since its the beginning of the month and a new special, maybe all you need to do is updates. HTH

 

[Laurenncraigory]

All I know is that it is item #HF88.

 

[DebbieSM]

The item and the item # are both there, the program will not let me enter it though. It is showing up as a second host special and a warning comes up that it exceeds the # of host specials for the transactions. Did anyone try to do yet? Please help, I can't close her show until this is entered.

 

[BethCooks4U]

I just tried it too. It looks like a glitch in the program. I would call Field Services NOW! They'll have it fixed very quickly once they are aware of it!

 

[DebbieSM]

Thanks Beth

 

[DebbieSM]

Field Services said it would automatically ship, but he also gave me instructions to update.
In Pampered Partner:
Go to update
Click on Product Information
Click on Lookup
Enter hf88
Double click on that item
Change the category from Host Special to Specials
Then click on update

I tried it after that and it worked.

Good luck everybody
Have a great October,
Debbie

 

[Ann F]

Thanks, DebbieSM!