Have you reached your host for that important catalog show?

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Discussion Overview

This thread discusses the challenges participants face in reaching hosts for catalog shows, particularly when communication has been difficult. Several users share their personal experiences and strategies for following up with hosts who may be unresponsive or have disconnected contact information.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Exploratory

Main Points Raised

  • One participant mentions struggling to reach a host since the initial coaching call and expresses concern about the show's progress.
  • Another participant shares their experience of a disconnected phone number for a host and uncertainty about the upcoming show.
  • Several users inquire about alternative ways to contact the host, such as email or mutual acquaintances.
  • One participant suggests reaching out to the previous host for assistance in contacting the current host.
  • Another participant shares their experience of sending a postcard to the host to encourage a response.
  • One participant reports successfully reaching their host after multiple attempts and discusses the host's situation and plans for the show.

Areas of Agreement / Disagreement

Views differ on the best approach to take when a host is unresponsive, with no clear consensus on a single effective method. Some participants suggest direct outreach while others consider involving previous hosts.

Contextual Notes

The discussion reflects the experiences of Pampered Chef consultants navigating communication challenges with hosts, particularly in the context of catalog shows and the importance of timely follow-ups.

Who May Find This Useful

Consultants who are facing similar challenges in reaching their hosts or managing catalog shows may find the shared experiences and suggestions relevant.

babywings76
Gold Member
Messages
7,266
I have a catalog show going on with a host that I just can't seem to reach. She booked off of my best host ever and contacted me about getting her catalog show started. I haven't been able to reach her since the first host coach call where I went over her host packet and gave her instructions about my website. She hasn't sent out any e-mails through the website. I'm hoping that she is gathering orders from her work place. My previous host has made her selection for her booking benefit. I NEED this show to close by the end of the month. I was wanting to just do a checking-in type of call to encourage her and see if she has any questions and also to enter in any orders she might already have so I can give her motivation to reach $500, etc. I have e-mailed and called and I am not getting anywhere. Do you think I should mention something to my old host? What should I say so that I don't sound nervous or upset about it. I plan on trying to call the girl again this evening and hope to reach her, but thought maybe reaching out to my old host might help?
 
I have a show next week and we did 2 of her hostess coaching calls and when I called her yesterday to start finializing her show her number has been disconnected I haven't heard from her and she lives in another town so I don't know if we are still on forsure or not and she is a recruit lead.
 
  • Thread starter
  • #3
Oh that's scary! Does she have an e-mail account or do you know any of her contacts?
 
If you are going to say something to the other host, I would approach it as "I wanted to make sure _______ called you to get your order for her show, have you talked to her?"
 
  • Thread starter
  • #5
Unfortunately that wouldn't work because the other host has already e-mailed me her order.
 
I would just call her (and probably leave another message) saying that you are worried about her b/c you haven't heard from her. Tell her you hope she is doing okay. Also, just mention that the past host has placed her order with you and is excited to receive her scrapers. Then ask her (once again) to call you as soon as she has a moment.
 
babywings76 said:
Oh that's scary! Does she have an e-mail account or do you know any of her contacts?

No she doesn't so I am kinda of at a lost. I don't know the lady at all she got my name and called me up and booked her show. So she was a referrall basically
 
  • Thread starter
  • #8
Do you know where she lives? Maybe you could stop by and say you were "in the neighborhood" and thought you'd see how things were going since you no longer have a way to reach her by phone. If you don't have her address, I guess if you don't hear from her than it's not going to happen. Oh man! I wish you the best with this! So frustrating!
 
I don't see why you couldn't reach out to your old host (PH) if she and the current host (CH) are friends. Let her know that the booking benefit she wants is dependent on this show closing, and that you're having trouble reaching CH. You might ask if PH knows of a better number to reach CH, and if she'd mind calling CH to let her know you're trying to reach her.
 
babywings76 said:
Do you know where she lives? Maybe you could stop by and say you were "in the neighborhood" and thought you'd see how things were going since you no longer have a way to reach her by phone. If you don't have her address, I guess if you don't hear from her than it's not going to happen. Oh man! I wish you the best with this! So frustrating!

I'd mail her a little note tomorrow and tell her that you have been trying to reach her and you'd like a call back from her, if she doesn't respond you are going to contact past host to see if she has a new number for her. Easy as that.
 
I did do that today I sent her a post card saying I have been trying to reach her and hope to hear from her about her show weather we are going to keep or not. She lives an hour away from me so it would be 2 hours round trip to go to her house.
 
  • Thread starter
  • #12
Here's my update:Yeah!! Thank goodness I reached her! I just got off the phone with her and she was really thankful I called her. She has had a crazy work schedule and load lately. She said she just barely got her catalogs out for people to see. She has a few orders but they are sitting at her work. She had some questions for me and we talked through everything. She is set to close before the end of the month. She is also going to have people write checks to her and then she will just put the show on her card to make it easier and so I don't have to wait for people's checks to arrive when we are on a time crunch. Cross your fingers for me! :)
 

Frequently Asked Questions

What is a catalog show in Pampered Chef?

A catalog show is a type of party where hosts showcase Pampered Chef products through a catalog rather than a traditional in-person gathering. Guests can browse the catalog and place orders, allowing the host to earn rewards based on the total sales.

How do I reach out to my host about their catalog show?

You can reach out to your host via phone, text, or email. It's best to ask how they are doing with gathering orders and if they need any assistance with promoting the catalog to their friends and family.

What should I do if my host hasn't started their catalog show?

If your host hasn't started their catalog show, offer to help them get started. You can provide them with tips on how to share the catalog, suggest social media posts, or even help them set up a virtual event to generate interest.

How can I motivate my host to promote their catalog show?

Encourage your host by sharing the benefits of hosting a catalog show, such as earning free products and discounts. You can also provide them with promotional materials, like social media graphics or sample messages they can use to invite friends and family to participate.

What if my host is unresponsive about their catalog show?

If your host is unresponsive, consider sending a friendly follow-up message to check in. If they still do not respond, you may want to reach out one more time to see if they need assistance or if they would prefer to postpone the show.

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