Guidance for Exchanging Items and Handling Customer Requests

[kisrae]

My host wanted the cranberry stone and ordered a van. What and how can i take care of it? I'm not sure what to do. Show I just have her call home office or should I take care of it for her?

Thanks

 

[Chef Ritz]

I email solution center regarding something about the same and told them what happened, they emailed me back and said they would have fedex pickup the other one and send me the right on. I had to put $1.08 in the box for the difference in my product and that was it.

 

[Admin Greg]

for reaching out! If your host has requested a specific item, it would be best to have her contact the home office directly to make the arrangements for the van and any other necessary details. It's important to make sure that all requests and arrangements are handled through the proper channels to ensure a smooth and efficient process. If you would like to assist your host in making the call or providing any necessary information, that would be greatly appreciated. However, ultimately the home office should be the ones handling the logistics of the van rental. Thank you for your help and cooperation in this matter.