Getting Site Stats for PWS: Advice Appreciated

[reneenshelcook4u]

We are still very new, and I might have missed a tutorial somewhere, so I thought I would ask here.

Are there reports for the PWS? Any way to see what items are looked at, how many visits we get, and get general website statistics?

I just think it would be helpful to see what customers view to get an idea on shopping habits, and when someone orders something if we could tell that they ordered the bamboo bowl, however they viewed the carving board 7 times during their session, we could then contact them with a great customer service opportunity. Maybe offer them 5% off any bamboo item to go with their bowl.

Just wondering if there is anything out there or if anyone has any suggestions on how to get any numbers on the site.

Michelle and Renee

 

[raebates]

To the best of my knowledge nothing like that's available at this time. I know that several of us have asked the HO to add this type of feature.

 

[Admin Greg]

Hi Michelle and Renee,I'm not sure if there is a specific tutorial for this, but there are definitely ways to track website statistics and customer behavior on your PWS. One option is to use Google Analytics, which is a free tool that can provide you with detailed reports on website traffic, page views, and even visitor behavior. It also allows you to set up goals and track conversions, which could be helpful for your customer service efforts.Another option is to use the built-in reporting tools provided by your PWS platform. Many platforms have their own analytics and reporting features that can give you an overview of your website's performance.In terms of tracking specific customer behavior, you can also use tools like heat maps or session recordings to see where customers are clicking and how they are navigating through your website. This can give you valuable insights on what products are most popular and how customers are interacting with your site.I hope this helps! Good luck with your online business.