Fedex Question...little Venting but Mostly Need Help!

Click For Summary

Discussion Overview

This thread centers around a participant's experience with FedEx regarding missing merchandise for a Pampered Chef show. The participant expresses frustration over multiple issues with their shows, including declined credit cards and incorrect items received. They seek input from others who may have faced similar delivery problems with FedEx.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Exploratory

Main Points Raised

  • One participant, identifying as a consultant, shares their experience of having a package marked as delivered by FedEx, but the host did not receive it.
  • Another participant mentions that if FedEx cannot locate the package, Pampered Chef will send a replacement at no cost.
  • Several users express relief that the issue occurred with a friend rather than a stranger.
  • One participant notes that they have also experienced missing packages with FedEx.
  • Another participant suggests contacting the home office for assistance with the issue.
  • One user reflects on the prevalence of FedEx-related discussions in the community, indicating that there are many threads addressing similar concerns.

Areas of Agreement / Disagreement

Views differ regarding the responsibility for lost packages, with some participants expressing confidence that Pampered Chef will handle the situation favorably, while others share their own frustrations with FedEx delivery issues.

Contextual Notes

The discussion highlights the challenges faced by consultants in managing logistics for their shows, particularly with delivery services like FedEx. Participants share personal anecdotes about their experiences with shipping issues.

Who May Find This Useful

Consultants who have encountered similar delivery problems or are seeking to understand how others have navigated issues with FedEx may find this discussion relevant.

C
Cookin' Mama
Messages
37
I am fairly new here and seem to have had all sorts of problems with my shows. I have had two cc declined on two seperate orders, and now a FedEx issue on top of wrong merchandise in the box. I have only submitted 4 shows...ok I am done venting!

My question is has anyone ever had FedEx say that they delivered a box and the host says that they didn't get it? My sis hosted a show for me and there were 3 boxes for her show. 1 box was to arrive on 2-21 and two boxes today on 2-22. The 2 boxes arrived today, but the 1 box is MIA and she said that was the box with the "meat" of the show. I called FedEx because the tracking page said it was delivered at 8:03 am on 2-21 and they put a research ticket out. Has this happened to anyone else? If the box is never found who is responsible for the merchandise...FedEx, Pampered Chef or me???

I don't want to get stuck with the bill for the merchandise!
 
You won't get stuck with the bill. You did what you're supposed to do. If FedEx can't find the package, PC will ship a new one, at no cost to you or your sister. It sounds like a "freak" thing, but it does happen occasionally. My season changeover box is still missing somewhere in middle America! :D
 
  • Thread starter
  • #3
Yeah... I want my sis to get the products for her and her friends...I am just glad that this happened to my sis and not a stranger!
 
Cookin' Mama said:
I am fairly new here and seem to have had all sorts of problems with my shows. I have had two cc declined on two seperate orders, and now a FedEx issue on top of wrong merchandise in the box. I have only submitted 4 shows...ok I am done venting!My question is has anyone ever had FedEx say that they delivered a box and the host says that they didn't get it? My sis hosted a show for me and there were 3 boxes for her show. 1 box was to arrive on 2-21 and two boxes today on 2-22. The 2 boxes arrived today, but the 1 box is MIA and she said that was the box with the "meat" of the show. I called FedEx because the tracking page said it was delivered at 8:03 am on 2-21 and they put a research ticket out. Has this happened to anyone else? If the box is never found who is responsible for the merchandise...FedEx, Pampered Chef or me???I don't want to get stuck with the bill for the merchandise!
Click to expand...
Yes, it has happened before. You are not alone!
 
It's too bad you posted this today, you need to call HO first thing Monday, they will help you out.
 
Cookin' Mama said:
I am fairly new here and seem to have had all sorts of problems with my shows. I have had two cc declined on two seperate orders, and now a FedEx issue on top of wrong merchandise in the box. I have only submitted 4 shows...ok I am done venting!

My question is has anyone ever had FedEx say that they delivered a box and the host says that they didn't get it? My sis hosted a show for me and there were 3 boxes for her show. 1 box was to arrive on 2-21 and two boxes today on 2-22. The 2 boxes arrived today, but the 1 box is MIA and she said that was the box with the "meat" of the show. I called FedEx because the tracking page said it was delivered at 8:03 am on 2-21 and they put a research ticket out. Has this happened to anyone else? If the box is never found who is responsible for the merchandise...FedEx, Pampered Chef or me???

I don't want to get stuck with the bill for the merchandise!
Click to expand...
This post got me to thinking about the topic, so I did a seach where "FedEx" was in the thread title. There were 24 hits, not all of them are rants, some were just questions. The rest of the list is reproduced below, in fact, I'm going to put the list into the Hitchhiker's Guide for everyone to see. The threads that were not related to the topic of FedEx service critiques are not included.

Remember, the search was only for threads with "FedEx" in the title. There may be many more rants in threads that do not have FedEx in the title - you're welcome to do a search for FedEx in the thread but you're on your own for that one.

Here's the lists of threads, with links to them, in the Chef's Lounge with FedEx in the title, the thread starter and when it was started:

FedEx Question...Little Venting but mostly need help! - Cookin' Mama 2/23/08

Dear Mr. FedEx Man - Di_Can_Cook 2/16

FEDUP w/ FedEx - Tropicalburstqt2 2/14/08

FEDEX Rant - dollfangs 1/23/08

For all those who "love" fedex here you go... kaseydee 1/14/08

Another Fed Ex story - pamperedlinda 1/9/08

I Hate Fedex!!!!!!!!!!!!!!!! - pampered1224 12/26/07

Darn that FedEx! - raebates 12/12/07

UPS or FedEx?? - sarahlegare 10/11/07 (Not really a rant but there are some in the thread.)

FedEx vs. Water Buffalo - janetupnorth 10/07/07 (A parody but with rants contained in the thread.)

Omg!! FedEx Has Screwed Up!!! - tiffanypc05 4/28/07

OK, now I'm mad at FedEx...well at least a stupid driver. janetupnorth 7/31/07

WHAT??!! FedEx doesn't deliver on Mondays?? - chelynn 6/11/07

To Tip or Not To Tip the FedEx Guy? (Poll) - TwinGirlsMom 3/22/07

Saturday FedEx Delivery Question - KellyTheChef 2/23/07

FedEx- I know we have discussed this to death but - jrstephens 2/19/07

fedex delivered at 10:47pm - sillylittlechef 2/07/07

UGGHHH Fedex!!! - heat123 1/28/07

FedEx vs. Brown - The_Kitchen_Guy 1/27/07 (Not a rant. This was in the early days!)

FedEx... SillyChef 1/20/07 (Also in the early days.)

Return via FedEx - mandydollie 1/18/07
 
Last edited:
KG - are you bored today?
 
Nah, I just get this stuff stuck in my head and I have to belch it all out of there before I can think about other important things.
 
Yup - you didn't conform to my search rules, so it's your fault. :pI'll add you in - I don't want you to feel left out.
 
Thanks KG, I feel so much better now! LOL. You may have just started something.
 
I know - I'm such an instigator.
 
I was actually referring to the fact that others may send you the links to their FedEx rant and want to be included too. silly!
 
I only listed threads I found in the Lounge - I added your's because you asked, but I may have to draw the line there.
022.gif
 

Frequently Asked Questions

What should I do if my FedEx package is delayed?

If your FedEx package is delayed, first check the tracking information provided by FedEx to see if there are any updates. If the tracking shows that the package is still in transit, it may just be a temporary delay. If it has been significantly delayed, contact FedEx customer service for assistance. They can provide more details and help you locate your package.

How can I file a complaint about FedEx service?

If you need to file a complaint about FedEx service, you can do so through their official website or by calling their customer service line. Be prepared to provide details such as your tracking number, the nature of the issue, and any relevant dates. FedEx takes customer feedback seriously and will investigate your complaint.

What should I do if my package was delivered to the wrong address?

If your package was delivered to the wrong address, first check with your neighbors to see if they received it by mistake. If you still can't locate it, contact FedEx customer service immediately to report the issue. They may be able to help you retrieve your package or provide further instructions on how to proceed.

Can I change the delivery address for my FedEx package?

What should I do if my package is damaged upon arrival?

If your package arrives damaged, take photos of the damage and keep all packaging materials. Contact FedEx customer service to report the damage and initiate a claim. They will guide you through the claims process, which may involve filling out forms and providing the necessary documentation to receive compensation or a replacement.

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