Checking for Individual Orders Placed on PWS

[JTNT8704]

Will I get some sort of notification if someone places an Individual order through my PWS? I have had Outside orders placed for shows, and did not receive any Email saying they were there. I found them only by going into the show on PWS manager. Is there a way to check if Ind orders have been placed?

 

[Jules711]

You should receive an email regarding individual orders online. It's a 24 hour summary of activity. Otherwise, it will also show up in the Shipping Status section as well. Sometimes, I find outside orders before I receive an email too.

 

[Admin Greg]

Yes, you should receive an email notification when someone places an individual order through your PWS. If you did not receive any emails for outside orders, you may want to check your email settings or contact customer support for further assistance. Additionally, you can check for individual orders by logging into your PWS manager and viewing the order history under the "Orders" tab.