Can I Order Outlet Products for a Customer?

Click For Summary

Discussion Overview

The thread discusses the process of ordering outlet products on behalf of customers, particularly when customers wish to pay by check or credit card. Participants share their experiences and provide insights into navigating the ordering system.

Discussion Character

  • Anecdotal
  • Technical explanation

Main Points Raised

  • One participant mentions they usually refer customers to their website for outlet orders but are unsure about ordering directly for a customer who wants to pay by check.
  • Another participant shares that they have successfully ordered for customers multiple times, using their own credit card when customers pay with cash or check.
  • One participant describes their experience of entering a customer's credit card information into their personal website and expresses confusion about the process.
  • Another participant suggests that clearing cookies may be necessary to avoid issues when placing an order for someone else.
  • One participant recounts a successful experience using a different laptop to place an order after encountering difficulties on their usual device.
  • Several participants note that even when the system recognizes them, they can still input the customer's information without issues.

Areas of Agreement / Disagreement

Views differ on the necessity of clearing cookies and the ease of the ordering process, with some participants finding it straightforward while others encounter challenges.

Contextual Notes

The discussion reflects personal experiences with the ordering system and does not imply any official guidance from Pampered Chef.

Who May Find This Useful

Consultants who are navigating the ordering process for customers may find the shared experiences and tips relevant.

DebPC
DebPC
Staff member
Messages
2,997
Usually I just refer people to my website to place outlet orders. I have a customer who wants to pay by check. Can I order for her? I'd like to get sales credit. I feel like I should know this-but I don't.
 
Yes. Just go to your pws as if you were a customer and place the order with her info. Use your PCDC to pay for the order.
 
yes, I've ordered for customers lots of times.
 
DebbieJ said:
yes, I've ordered for customers lots of times.
Click to expand...

I do it all the time for a couple of my customers. I even pay with my CC since they paid cash or check.
 
  • Thread starter
  • #5
I just took her cc info and went into my pws to put the outlet order in. It seems to know its me. It gives me the option of sending it to me or entering a new address under My Account Information. Is that where I put her info? a I'm confused. Anybody help?
 
You might have to clear your cookies. Onceyou get to that screen if you scroll down a bit it will ask you if you want to sign in as a customer (it's a real PIA if you ask me). You'll have ot create a customer account and just use either your email or her email as it WANTS an email. You will probably need to delete the original order before you do this.

Easier way - do you have another computer you can do this on - much easier!
 
  • Thread starter
  • #7
Thanks Linda! My husband tried to clear just that sites cookies and it didn't work. So he went and got his laptop and I used that and it did the trick.
At least I know alot more about that now.
 
Happy Chef said:
I just took her cc info and went into my pws to put the outlet order in. It seems to know its me. It gives me the option of sending it to me or entering a new address under My Account Information. Is that where I put her info? a I'm confused. Anybody help?
Click to expand...

I do it from my laptop. When it goes to my accout (where it wants me to log in) I just click on the (I think it's) other user line on the bottom of the log in. When I put the other person's info in it goes to her info (or set up a new account) and when I say use that the order is there. It really is easy - annoying that it thinks it's me but that's probably good since it IS my computer. I have never had a problem ordering for someone else on it and I have never had to clear cookies to do it.
 
Even when it recognizes me I just put in the customer's name and ship it to me. I've never had a problem.
 

Frequently Asked Questions

Can I order outlet products for a customer?

Yes, as a Pampered Chef consultant, you can order outlet products for your customers. This allows you to provide them with special deals and discounts on select items.

Are there any restrictions on ordering outlet products for customers?

While you can order outlet products for customers, there may be limits on the quantity you can purchase or specific items that are not available for direct sales. Always check the current guidelines from Pampered Chef.

How do I place an order for outlet products on behalf of a customer?

To place an order for outlet products for a customer, you can log into your Pampered Chef consultant account, navigate to the outlet section, select the desired items, and complete the checkout process using your customer's information.

Can I offer outlet products at a discount to my customers?

Outlet products are already discounted, so you can pass those savings on to your customers. However, you should adhere to Pampered Chef's pricing policies and not offer additional discounts beyond the outlet price.

What if the outlet product I want to order is out of stock?

If an outlet product is out of stock, you will not be able to order it for your customer. You can suggest similar products or inform them when the item is back in stock, as outlet items can change frequently.

You must log in or register to reply here.

Similar Pampered Chef Threads

Director Lost Order for Host and Lost Commission for Me...
  • Malinda Klein
    • Recruiting and Team Leaders
Replies
9
Views
2K
Sheila
Director Hosts' Order Form for HWC Products
  • finley1991
    • Recruiting and Team Leaders
Replies
2
Views
2K
Admin Greg
Can I Earn Commission on Outlet Orders Placed Through Consultant's Corner?
  • mrshamel3808
    • Pampered Chef Finances
Replies
2
Views
2K
esavvymom
I've Been on Hold for 3 Hrs for Customer Service
  • DebPC
    • General Pampered Chef Chat
Replies
5
Views
2K
Bren706
Director Ever Struggle with Customer Payment Delays?
  • Inomiamenda
    • Recruiting and Team Leaders
Replies
4
Views
1K
tpchefpattie
Director How to Place Outlet Order for Someone?.....
  • pamperedbecky
    • Recruiting and Team Leaders
Replies
4
Views
1K
tpchefpattie
Director Providing Good Customer Service: What to do for Customers Met Years Ago?
  • PamperedK
    • Recruiting and Team Leaders
Replies
6
Views
1K
pamperedlinda
Order Outlet Items Independently on P3 - No Show Order Required
  • byrd1956
    • Business, Marketing and Customer Service
Replies
12
Views
2K
Sheila
Director Maximize Your Host's Earnings: Tips for Handling Outlet Orders on Shows
  • finley1991
    • Recruiting and Team Leaders
Replies
2
Views
1K
PampMomof3
Director Online Lead Orders/Hiding Info...
  • ChefBeckyD
    • Recruiting and Team Leaders
Replies
15
Views
3K
pamperedbecky
Back
Top