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Do you know the definition of "mixed emotions"?britishchef said:Of course, it broke!
My director said PC will probably not cover it because it was "user error" and not a defect in the product.
Argh.... suck suck suck. I can not afford to replace it right now!
The_Kitchen_Guy said:Maybe you should just drop your MIL?
If your pizza stone breaks during delivery, please contact our customer service team immediately. They will assist you with getting a replacement pizza stone as soon as possible.
No, if your pizza stone breaks during delivery, we will replace it free of charge. We want to ensure that our customers receive their products in perfect condition.
The time it takes to receive a replacement pizza stone will depend on your location and the availability of the item. Our customer service team will provide you with an estimated delivery date when you contact them.
Yes, if you prefer a refund instead of a replacement pizza stone, please contact our customer service team. They will assist you with the refund process.
Yes, our pizza stones come with a limited lifetime warranty. This warranty covers any defects or damages that occur during normal use. If your pizza stone breaks during delivery, it will be covered under this warranty.