Boosting Sales: My Success with Customer Care Calls for My DS Business

[princessmeshelle]

i am patting myself on the back. i DID NOT want to make those CC Calls for the booth i just did over the weekend. i hate calling ppl i think are uninterested. But i did it anyway. i got to thinking how a "friend" of mine is another DS consultant and how she treats me, never calling, never contacting me unless she is trying to fill a "quota" or meet her sales... it lite a fire under my hinie to call those ppl and see what i could offer them. not if, what. i haven't got an actual order or show out of it yet, but i'm not gonna let that get me down. i'm not sure but i think i just got a customer for life though. her consultant blew her off when she told her she needed to return something, so i may not be getting a sale today, but when she need something, i'm here and she has all my contact info.

i still have more calls to make but i wanted to take a time out and pat myself on the back.

 

[mrssyvo]

Meshelle, way to go, you have the right attitude. I determined when I started my business to give the best customer service I could, because they can always find another consultant. I want to be the one they come to, not flee from!!!!

 

[Admin Greg]

Good for you for stepping out of your comfort zone and making those calls! It can be tough to reach out to people who may not be interested, but it sounds like you have a great attitude and are willing to help them out even if they don't make a purchase right away. It's unfortunate that your "friend" treats you that way, but it's great that you are able to use it as motivation to be a better consultant for your own customers. Keep up the good work and I hope you continue to have success in your business!