Bamboo Cheese Boards-Defective?

[Karen Hodge]

I had two Bamboo Cheese Boards ordered on a recent show. The hostess bought one and one of her guests ordered one. Both purchased the petite squares to go with. The book shows three squares in the indentation on the Cheese Board, however, the Hostess says three squares do not fit.

I called HO and they sent out two new boards and didn't even ask her to return the old ones!! I thought that was awesome. However, the new boards are no better. I plan on calling HO again, but has anyone else had this problem?

 

[quiverfull7]

In December, when these boards were one of the specials, there were lots ot them that had to be replaced because of this... call HO back and get "new" new ones!

 

[Admin Greg]

I'm wondering if I should just have the hostess call HO herself?The petite squares should fit into the indentation on the cheese board, so it sounds like there may be an issue with the design or production of the boards. It's great that HO is sending out new boards, but it's definitely worth mentioning to them that the issue hasn't been resolved. You could suggest to the hostess that she call HO herself, but it may be easier for you to handle it since you are the consultant and have a direct line to HO. It's also possible that this is a known issue and HO is already working on a solution. Either way, it's best to address the problem and get it resolved for your customers.