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Where Did My Order Go? A Customer Service Surprise!

In summary, Gil and Debbie's orders disappeared and they were both given their items free of charge. Gil was happy to have her order arrive and Debbie was excited to get her free Ho Ho's.
Chef_2_Four
950
My order disappered!! So I emailed and got a phone call from them. Never did find out "where" my order went, but I had sent an email asking how to find out when my order will be shipped about 2 weeks ago. They are giving me my stuff at no charge! The lady didn't understand why, she said they noted I wasn't happy about something. I told her I never complained about anything but thanks anyway! She laughed! I thought that was great! Just what I needed since money has been tight!
 
Lucky you! I'm glad that it worked out for you. Sometimes things just go the way you need them to. :)
 
LolGillian you bad girl!! LOL

Debbie :D
 
haha, i got a free pkg of ho ho's last night cuz they had marked them wrong!!! i was very happy :) and i've already eaten half the box :0 and i wonder why i'm gaining weight :)
 
YUM! I love those things!!! I wonder...any thoughts on using hoho's in a trifle?? Bet that would be good!!

Back on subject....I've always had very good luck with merrill. they certainly stand behind their products, and their customer service is top notch!
 
Yeah, Gil...they lost my order too...funny how that happens...And I ordered 20 lapboards and 500 HWC postcards!
 
pcchris said:
YUM! I love those things!!! I wonder...any thoughts on using hoho's in a trifle?? Bet that would be good!!

Back on subject....I've always had very good luck with merrill. they certainly stand behind their products, and their customer service is top notch!
OMG- you just made my LIFE!! I am going to have to throw myself a baby shower with a ho-ho only "trifle". (I am going to fill the bowl with ho-ho's and grab a fork!)
 
  • #10
Dang!
gilliandanielle said:
OMG- you just made my LIFE!! I am going to have to throw myself a baby shower with a ho-ho only "trifle". (I am going to fill the bowl with ho-ho's and grab a fork!)


I wish I lived closer to you - I'd come over and help you eat that trifle...maybe I'll make one of my own and eat the whole thing!!! We can eat the trifles while we type on here! Kinda like a long distance baby shower/trifle party! (just a thought)!! LOL!:D
 

Related to Where Did My Order Go? A Customer Service Surprise!

1. What is the "Awesome Thing From Merrill" and how does it work?

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