What to Say to Someone When They Say

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Discussion Overview

The thread explores various perspectives on how to approach potential hosts and customers during challenging economic times. Participants share their personal experiences and strategies for engaging with others about hosting shows and selling products without making them feel pressured.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Exploratory

Main Points Raised

  • One participant, identifying as a consultant, expresses concern about asking hosts to spend money during economic difficulties but suggests framing purchases as investments in useful kitchen tools.
  • Another participant mentions that watching videos on Consultant's Corner helped them gain confidence and provided alternative ways to invite people to cooking shows.
  • One user shares their experience that emails have not been effective for bookings, advocating for face-to-face or phone conversations instead.
  • Another participant reflects on the discouragement that comes with rejection and seeks advice on overcoming it.
  • One participant emphasizes the importance of not taking "no" personally and suggests aiming for a certain number of rejections as a challenge.
  • A consultant recounts a successful experience with a family member hosting a show, noting that less pressure to sell often leads to more purchases from guests.

Areas of Agreement / Disagreement

Views differ on the effectiveness of various outreach methods, with some participants advocating for personal interactions while others mention the utility of online resources. No clear consensus emerges regarding the best approach to engage potential hosts and customers.

Contextual Notes

Participants share personal experiences and strategies related to their roles as consultants, particularly in navigating conversations about hosting and selling during economic challenges.

Who May Find This Useful

Consultants looking for insights on engaging potential hosts and customers, especially in the context of economic concerns, may find the shared experiences and strategies relevant.

Kimberlymmj
Messages
106
they don't want to ask host because of these economic times and not wanting to ask people to spend money. SHe also said she doesn't sell which she wouldn't because I would be. This is my husbands cousin so I don't want to be pushy or sound matter or factly but, I could say "people are staying home now and cooking more. A purchase for the kitchen is an investment and one that is always going to be useful. Plus I can show you how to make dinner for 2.00 a serving."

I have not started yet. I am purchasing my kit tomorrow and have been sending out the feeler emails. It is NOT looking good. But, I am going to give it 3 months and see where it goes.

Let me know what you ladies think for this newbe to be.
 
There are three great videos on Consultant's Corner- which you will get access to once you get your Consultant ID and Password. They were released end of February and specifically address dealing with this economy. I thought they were great and give great word options. They were done with 3 consultants in very tough-hit areas and how they are thriving in their business and what they say. (My favorite was Danielle.)

Watching these videos/reading the transcripts really helped me have the courage to ask and gives alternatives WAYS to ask. Such as "I’m offering to come to your house and teach your family and friends a way to make an inexpensive meal that’s absolutely delicious and wonderful and nutritious and it’s quick."

Once you have access to Consultant's Corner, you'll find them here. (Under the "Consultant & Leadership Training Tab", then select "Now More than Ever". You'll see a message from Marla G, and then three videos after that. Those are the ones I"m talking about.) YOu can also view the written transcripts to copy the words. Just click on the words below the videos that says "Click here for transcript" or something like that.


Good luck!
 

Attachments

I have seen in my case that emails don't produce much. I have yet to get a booking off of an email, even with specials or anything. Talk to people face to face or on the phone would be the best!
 
  • Thread starter
  • #4
I will thanks. I don't have some of these ladies phone numbers so I have to figure out a way.

I hope I can do this. When you hear the word no it can be discouraging. How do you get past it?
 
Do not take no personally. They are not saying no to you they are saying no to what you are offering. Make it a challenge to get say 10 no's. Then give yourself a treat. there is a great form on here somewhere called 100 no's.

Keep in mind that out of 10 conversations the average yes is 1.

It's all in the attitude you have and how you recieve the no.

I also have almost never gotten a booking from just an email. You need to make it personal.

Family anf friends are toughest. once you get past them it is MUCH easier!
 
I had a conference call with my director about this, this past Wednesday night. What she recommended, was offering the Power Cooking show. During these economic times, many people are starting to cook in the kitchen. These people also don't have a lot of time to spend in the kitchen.

I love the challenge to get 10 no's. I'm going to try it.
 
Kimberlymmj, I've been a Consultant for a year, now, and my sister FINALLY hosted a show this past Saturday. She had never even been to a PC show before. She had so much fun, she actually wants to do another show (game night theme) next month, AND she hinted to two different guests they should sign up under me!

How does this relate to your question? The reason my sister never had a show before was because she doesn't like the idea of 'selling' to her guests, or making them feel pressured to buy something. I'm assuming you have been to at least one show, so you know there is absolutely NO pressure. You, as the consultant, never say "you have to buy this," or "you have to spend this much money." If anyone hears "you have to have this," it's from other guests who absolutely love a certain product (or, several!). In fact, I find the less you try to 'sell' the more the guests tend to buy!!

So, what words can you use? "This is all about bringing your friends and family together for a couple of hours of fun, learning and tasting a great recipe or two, and seeing how the right tools can make cooking easier and less expensive. When the guests see the value of the products they decide if they want to buy them or not. There is no pressure from either the host or me. In fact, most guests come to these parties with a set amount in mind of what they can spend, and never feel they have to go over that limit (even if it's zero), unless there's something they REALLY want. Even then, I can show them how to get that item free or discounted by hosting a show of their own."
 

Frequently Asked Questions

What to say when someone says they are not interested in hosting a party?

Thank you for your honesty! I completely understand that hosting a party isn't for everyone. If you ever change your mind or want to learn more about the benefits, feel free to reach out. In the meantime, I can share some great recipes or product tips that you might enjoy!

What to say when someone says they can't afford it?

I totally understand that budgeting is important! Pampered Chef offers a range of products at different price points, and I can help you find something that fits your budget. Plus, there are often promotions and discounts available that might make it easier to get what you want!

What to say when someone says they’ve never heard of Pampered Chef?

No problem at all! Pampered Chef has been around for over 40 years, and we specialize in high-quality kitchen tools and products that make cooking easier and more enjoyable. I’d love to share some of our bestsellers or even show you a quick demo if you're interested!

What to say when someone says they are too busy?

I completely understand that life can get hectic! Pampered Chef products are designed to save time in the kitchen, and I can share some quick and easy recipes that fit into a busy schedule. If you ever find a moment, I’d love to chat more!

What to say when someone says they’ve had a bad experience with direct sales?

I’m really sorry to hear that! Not all experiences are the same, and I strive to provide a positive and pressure-free environment. If you’re open to it, I’d love the chance to show you how Pampered Chef focuses on customer satisfaction and building genuine relationships.

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