What to Do With Orders From a Show Under $150?

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Discussion Overview

The thread discusses the challenges faced by a consultant regarding a cooking show that has not reached the minimum sales threshold of $150. Participants share their experiences and thoughts on handling orders, shipping, and show date changes.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Exploratory

Main Points Raised

  • One participant, identifying as a consultant, expresses concern about what to do with orders if the show does not reach $150, considering options for shipping and combining orders with another show.
  • Another participant mentions that it is up to the consultant to decide whether to pay for shipping on individual orders and suggests contacting customers to explain the situation.
  • Several users note that changing the date of a cooking show is not typically allowed, but there may be flexibility with catalog shows.
  • One participant shares that they have been informed by their NED that closing dates can be adjusted if the host agrees, particularly for shows at the end of the month.
  • Another participant suggests adding orders to another show and making the original host a co-host to ensure both hosts benefit from the sales.

Areas of Agreement / Disagreement

Views differ on the flexibility of changing show dates and handling orders that do not meet the minimum requirement. No clear consensus emerges regarding the best approach to these issues.

Contextual Notes

The discussion reflects personal experiences and interpretations of policies related to cooking shows and order management within the consultant community.

Who May Find This Useful

Consultants facing similar challenges with show sales and order management may find the shared experiences and viewpoints relevant.

Optimist78
Messages
7
Hi All,

I'm a newbie. I have a few questions that I wanted to put out to the group. I have a host for an out of state cooking show, and she's going through a rough time in life right now. My sympathies genuinely go out to her, and I was surprised that she still wanted to host a show. To date, the show isn't a show yet (under $150). We held a impromptu cooking show at our Thanksgiving get together in the same city she lives, (she's dating a relative of mine) and two of my relatives placed small orders. The show was supposed to close on Nov. 29th, but she asked for more time. No prob. The closing date has changed twice from the 3rd to the 6th of Dec. She didn't have any additional orders until this morning. I got an online notification for a $55 sale! It's about $52 from it being a show.

My questions are:

1. If the sales don't reach $150, what do I do with the 3 orders that have been placed? Do I have to direct ship at my own expense? I think I can roll my relatives' orders into a cooking show I'm doing on the 11th, and give them in person next month when I see them. (I'll ask them first, of course.)

2. I set up a website page for her show. If she's okay with it, can I switch the date of the show to Dec. 1st or after? No one has placed an order over $60 yet, so my host is the only one affected by the month switch. I only have one show scheduled for Dec 1-15, and the show date change would help me qualify for the new item promotion. Are there any P3 or PWS restrictions I should know about before asking her about this?

Thanks so much everyone!

~Optimist
 
It's up to you to decide whether or not to pay the shipping for the individual orders. I would contact them and explain what happened. That way they can choose to cancel the order or pay the additional shipping. You cannot change the date on a cooking show and play by the rules. The date of a cooking show is the date you show up. However, if this were a catalog show you'd have some leeway. A catalog show can be placed in whichever month the host prefers, as long as it's closed by the 15th of the following month.
 
  • Thread starter
  • #3
Thanks for the reply Rae Bates! Much appreciated. :)

Sadly, the show is officially not a show... Have to make some phone calls tonight to straighten things out with the customers.:(

Oh well. It's good experience I guess.
 
raebates said:
It's up to you to decide whether or not to pay the shipping for the individual orders. I would contact them and explain what happened. That way they can choose to cancel the order or pay the additional shipping.

You cannot change the date on a cooking show and play by the rules. The date of a cooking show is the date you show up. However, if this were a catalog show you'd have some leeway. A catalog show can be placed in whichever month the host prefers, as long as it's closed by the 15th of the following month.

Actually we've been told by our NED and by JEAN herself that if we have a cooking show at the end of the month we CAN use the closing date if the host wants/agrees to use the following month's specials. It should be determined ahead of time though so everyone knows what specials are associated with the show.
 
Optimist78 said:
Thanks for the reply Rae Bates! Much appreciated. :)

Sadly, the show is officially not a show... Have to make some phone calls tonight to straighten things out with the customers.:(

Oh well. It's good experience I guess.

Do you have any other orders or another show going in? If you do I would add those orders to the show and put the host in as a co-host. I would give her the show discount and then she gets 10% off for a year but I would give the other host any other benefit that those extra orders would add to the show since the first host didn't qualify alone.

They'd both be happy! In that case I'd have the show shipped to me.
 
BethCooks4U said:
Actually we've been told by our NED and by JEAN herself that if we have a cooking show at the end of the month we CAN use the closing date if the host wants/agrees to use the following month's specials. It should be determined ahead of time though so everyone knows what specials are associated with the show.

Yes, my ED encourages us to date our end of month shows for the next month if it's ok with the host (as far as the host special goes) so that we can go green and be active earlier in the month!
 

Frequently Asked Questions

What happens to orders from a show that total less than $150?

Orders from a show that total less than $150 are typically considered "direct orders" and do not qualify for host benefits. However, they can still be processed and shipped directly to the customers who placed them.

Can I combine orders from different guests to reach the $150 threshold?

No, orders must be placed individually by each guest. However, you can encourage guests to add items to their orders to reach the threshold, but each order will still be processed separately.

Are there any shipping fees for orders under $150?

Yes, orders under $150 may incur shipping fees. It's important to inform your guests about potential shipping costs when they place their orders.

What if a guest wants to add to their order after the show?

If a guest wants to add to their order after the show, they can do so by contacting you directly. You can assist them in placing a new order, but keep in mind that it will be treated as a separate transaction.

Can I offer any incentives for orders under $150?

Yes, you can offer incentives such as discounts on future purchases or free shipping on their next order to encourage guests to place larger orders in the future. Just ensure that any incentives comply with Pampered Chef's policies.

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