Waiting for a Miracle: A Christmas Story

Click For Summary

Discussion Overview

This thread centers around participants sharing their experiences and frustrations regarding order shipping delays during the holiday season. Many express concerns about the timing of their orders and the impact on their upcoming shows.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Exploratory

Main Points Raised

  • One participant, identifying as a consultant, shared their experience of submitting an order on December 27th and expressed concern about delays due to holiday shipping schedules.
  • Another participant mentioned similar issues with their new consultant kit order, which was also delayed and not showing any shipping updates.
  • Several users noted that the holiday season typically results in slower shipping times, with some mentioning that the Home Office (HO) was closed for several days.
  • One participant expressed frustration over being advised to wait until after Christmas to place orders, only to find that orders were still delayed.
  • Another participant shared that they were able to locate a product locally to fulfill a customer's needs, highlighting a proactive approach amidst the delays.
  • Some participants discussed the importance of booking shows despite shipping uncertainties, with one suggesting borrowing items from others to mitigate concerns.

Areas of Agreement / Disagreement

Views differ on the reliability of shipping timelines during the holiday season, with some participants expressing frustration over the communication from HO while others acknowledge the challenges posed by the holidays. No clear consensus emerges regarding the best approach to handle such delays.

Contextual Notes

Participants are primarily consultants discussing their personal experiences with order delays and the implications for their business activities during the holiday season.

Who May Find This Useful

Consultants who are navigating similar shipping delays or are new to the business may find the shared experiences and suggestions relevant to their situations.

quiverfull7
Gold Member
Messages
3,142
I submitted a show on the 27th. I had called HO before Christmas... I think on the 21st maybe. I had a gal who will be celebrating Christmas with her family on Jan 3 and wanted to order a DCB. So HO told me "No problem... put the order in on the 27th... it might even ship the same day... it's always slow after Christmas. She even checked with her supervisor. Well... the IPT is showing "shows shipping from Dec. 21" so I think I'm screwed on this one. I'm hoping a consultant somewhere around here MIGHT have one ... I'm really PRAYING someone will ... I'll make some calls in the morning. I've emailed my cluster but I'm thinking lots of people are off for the holiday. I should not have waited to put this order on the show... I should have just done an individual order... ya learn something every day!!!!! :) Thanks for letting me whine! :)
 
Oh I hope it comes in for you and the customer. Good Luck:)
 
I hear ya!! I was told to wait until after Christmas to put in my new consultant kit order (b/c it's slow) and it should arrive quickly. My screen is showing the same as yours - shipping orders received by Dec. 21. My grand opening show is Sun. Jan 6...and no kit in sight!

Maybe it'll ship Monday and you'll get it Wed. (crossed fingers) If not, then hopefully you'll find someone in your area with one. Good luck!!
 
The website didn't update for the last few days, since before Christmas. Maybe, just maybe someone was off and didn't update it those days. Call tomorrow and double-check.
 
  • Thread starter
  • #5
Will HO be open tomorrow?
 
Should be as far as I know, just closed on Tuesday.
 
I submitted a show on the 21st and it finally shipped Friday night and should arrive here on Thursday 1/3 if it helps explain the slowness of filling orders lately with the holidays.
 
The calendar says HO is closed tomorrow.
 
chefann said:
The calendar says HO is closed tomorrow.

Thanks for correcting me Ann - I was digging around for it and couldn't find it!

Diane - I hope your order still makes it!
 
you can always call the Express Information System and see if that is telling you anything different

800-449-2433

:chef:
 
Crap! HO is closed BOTH days!!! I was thinking they were just closed on New Year's Day. UGH! I'm frustrated now. I registered for Leadership at the last minute (literally) on the 15th and the system was all messed up. Instead of giving the early bird rate the prices shot up to the walk up rate of $275. I called PC the next biz. day and they said that someone had entered the early bird rate to end on the 14th not the 15th when it should have. Well, PC assured me that I would get my $75 back the day after the full price was charged and to no avail! Haven't seen that money yet and I sure could use it!
 
Last edited:
Hey Joy! I can relate. I signed up on 12/25, and my kit doesn't appear to have shipped yet either. I want to set up show dates asap, but I'm hesitant until I have an idea when my kit ships. For the new consultant incentives, the 60 days doesn't start till 10 days AFTER your kit ships, correct?
 
  • Thread starter
  • #13
Nope
whiteyteresa said:
you can always call the Express Information System and see if that is telling you anything different

800-449-2433

:chef:

Same message there... shipping Dec 21st. I'm bummed. If only they had not told me that it wouldn't be any problem... oh well... live and learn...
 
Did you try tracking Diane and see if it is in the system even if not updated?
 
  • Thread starter
  • #15
It just says received. How would I do that?
 
quiverfull7 said:
It just says received. How would I do that?
Do you have the show number?If so use it to track by reference # at FedEx.comShould be something like:XXXXXXK012201Where XXXXXX is your consultant #0122 is your show # and 01 is the box # of the shipment.Look at an adjustment screen list of shows for format.
 
gkoinski said:
Hey Joy! I can relate. I signed up on 12/25, and my kit doesn't appear to have shipped yet either. I want to set up show dates asap, but I'm hesitant until I have an idea when my kit ships. For the new consultant incentives, the 60 days doesn't start till 10 days AFTER your kit ships, correct?

Don't hesitate too long. Get some dates booked anyway. I hesitated way too long in the beginning and really ruined my first 30 days with worry about the kit being shipped and such.

Can you borrow items from the kit from your recruiter or director? That might ease up on your worry. I'm sure it'll ship out on Weds and shipping seems to have been pretty quick up until the holidays actually hit so hopefully it won't take too long.
 
  • Thread starter
  • #18
Yes... # 103... next?
 
https://www.fedex.com/AltRefTracking?cntry_code=us
 
  • Thread starter
  • #21
Bummer... it can't find anything ... I am going to look up everyone who ordered a DCB in Dec. and see if anyone hasn't opened theirs yet.
 
gkoinski said:
Hey Joy! I can relate. I signed up on 12/25, and my kit doesn't appear to have shipped yet either. I want to set up show dates asap, but I'm hesitant until I have an idea when my kit ships. For the new consultant incentives, the 60 days doesn't start till 10 days AFTER your kit ships, correct?

I don't think that's the way it works. In my welcome email it states that my 60 days starts on 1/3. That's most definitely *not* 10 days after my kits arrives. So, check your welcome email to see when your 60 days starts.

I would start booking now!! I have 5 cooking shows and a catty show set up in January already, but my big stressor is my grand opening (1 of my 5) which is 1/6. Oh well, if my kit doesn't come, I'll do what I can. :chef: I've gotten some great advice and suggestions of things to do if the kit doesn't arrive. One is to borrow what I need. Another great one is to have everyone bring their favorite PC product(s).

Good luck and let me know when you're kit arrives (it will give me hope for mine!) :D
 
Your start date is by the estimated arrival date. If your kit comes later than expected, contact HO, they will adjust your start date accordingly.

Book now, don't wait!! Ask your recruiter if you can "buy" supplies (invitations, etc) to start your host packets now. You can have a show the same day you get your products if you feel like it!
 
I submitted an order on 12/24 and it still just says received. I also saw that it says shipping orders through 12/21, has everyone had this same problem? I figured that this order would have at least shipped by now!
 
Is shipping always this slow? (for future reference)
 
no- it's because of the holidays. HO was closed a couple of days, and they probably had a lot of staff taking days off after the order deadlines, too. They work their tails off in December, and can use the rest.
 
  • Thread starter
  • #27
I know they deserve rest and I won't argue this but it's just so weird that when I called on the 21st and asked about after the 25th shipping... the gal went and asked her supervisor who relayed the message to me that I had nothing to worry about ... my order would most likely be handled the same day it came in... which was the 27th. I'm thankful that I've located a DCB that I can transfer to the guest who needs it but it's been too close for comfort! I am ready for them to get back on their wonderful regular schedule.
 
They are up to the 29th on shipping so double-check your tracking now...
 
  • Thread starter
  • #29
Mine is still showing "Received" on Dec. 27th ... sigh! :) It will ship sooner or later.
 
I was just curious - after their super busy first of the month, you're right - they do deserve rest!
 

Similar Pampered Chef Threads

  • sboothpcchef
  • Pampered Chef Shows
Replies
2
Views
3K
Admin Greg
Replies
2
Views
2K
Pampered Angel
  • Intrepid_Chef
  • Pampered Chef Shows
Replies
4
Views
1K
Wildfire
  • beepampered
  • Pampered Chef Shows
Replies
10
Views
3K
beepampered
  • pamperedpartridge
  • Pampered Chef Shows
Replies
18
Views
2K
LeslieSGI
Replies
4
Views
2K
leftymac
Replies
14
Views
3K
sandilou
  • luvmypomeranian
  • Pampered Chef Shows
Replies
4
Views
2K
chefheidi2003
  • beepampered
  • Pampered Chef Shows
Replies
2
Views
1K
Admin Greg
Replies
4
Views
1K
tpchefpattie
Back
Top