Update: Mega Scraper Production Delay - Important Information for Consultants

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Discussion Overview

This thread discusses the delay in the shipment of Mega Scrapers due to production issues, with participants expressing a range of emotions and opinions regarding the situation. Some participants share their disappointment, while others discuss the implications of the delay for their businesses and customers.

Discussion Character

  • Opinion-based
  • Anecdotal
  • Debate/contested

Main Points Raised

  • One participant expresses frustration that the delay affects earned products, stating it is not a gift.
  • Another participant interprets the delay as a necessary measure to ensure customer orders are fulfilled first.
  • Several users mention a preference for delaying shipments rather than risking defective products being sent to customers.
  • One participant shares their experience of having previously submitted shows and feels that the home office should be accountable for planning.
  • Another participant notes that they would rather have happy customers than receive the product themselves.
  • Some participants express a desire for alternatives or replacements to be offered due to the repeated nature of such delays.
  • One participant highlights the importance of maintaining a positive outlook despite the situation, while others counter with their dissatisfaction.
  • Several users discuss the negativity in the thread, with some feeling overwhelmed by critical comments about the company.

Areas of Agreement / Disagreement

Views differ significantly among participants, with some expressing understanding of the situation and others feeling frustrated and dissatisfied with the handling of the delay. No clear consensus emerges.

Contextual Notes

The discussion reflects personal experiences and opinions regarding the impact of the Mega Scraper shipment delay on consultants' businesses and customer relationships.

Who May Find This Useful

Consultants who are interested in understanding different perspectives on product delays and their implications for customer satisfaction may find this discussion relevant.

lacychef said:
WOO-HOO! I'm with ya Janet! I'm gonna hurry home from my show on Sunday~can't wait to watch the game!

(love how this thread got highjacked several times btw; I'm not even gonna comment on the original issue)


Lacy, Lacy, Lacy....you just had to come here didn't you?:D
 
Hey Lindsay,

You had me for a minute there! I read it and thought, "WHAT THE ****?!?! That is not like her! " I though that I was going to have to chime-in and tell you 'something'......then I realized you were joking - good one!
 
ChefBeckyD said:
Okay - I wasn't going to post on here, because I'm trying to not get dragged down by the negative stuff......however;

I used to belong to another PC chat board - it was a great place to go for tips and info, etc.....and then, people started posting more and more complaints, and whenever anyone tried to get them to stop - they always pulled out the "we have a right to say what we want" card. The problem is that people got sick of hearing the complaints, and pretty soon, all of the people who REALLY benefited the board - not complaining, but actually sharing all kinds of good tips, flyers, etc....just left - and all that remained was negativity. I would hate for that to happen here.

I listen first to, and will take the side of, someone who has contributed all kinds of good info, and has been willing to help other consultants on this board, as opposed to others whose only contributions to this board are negative and complaining.
Okay - so you have the right to spew your complaints and negativity all over the rest of us - but that means we also have the right to tell you what we think.

These comments sound exactly why I feel this way...

I don't know if anyone has noticed but I have not posted much lately. It is because I am tired of all the negativity and I am especially am tired of being attacked when I try to help others by pointing out the policies and guidelines that HO provides so that we can all succeed and have ethical businesses. I am human and admit that, even though no offense is meant, my words can be interpreted differently than I mean them. I never mean to upset anyone and speak in response to postings with incorrect or unethical information by several people before I speak up.

HO is very generous to us. Sure, things don't always go as planned but they are human as we are and not everything is in their control. I am so tired of the attacks and negativity that I highly doubt I will renew my membership in March when it comes up. Please don't celebrate until then. I have feelings too.
 
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BethCooks4U said:
These comments sound exactly why I feel this way...

I don't know if anyone has noticed but I have not posted much lately. It is because I am tired of all the negativity and I am especially am tired of being attacked when I try to help others by pointing out the policies and guidelines that HO provides so that we can all succeed and have ethical businesses. I am human and admit that, even though no offense is meant, my words can be interpreted differently than I mean them. I never mean to upset anyone and speak in response to postings with incorrect or unethical information by several people before I speak up.

HO is very generous to us. Sure, things don't always go as planned but they are human as we are and not everything is in their control. I am so tired of the attacks and negativity that I highly doubt I will renew my membership in March when it comes up. Please don't celebrate until then. I have feelings too.

That makes two of us Beth. I'll stick to DCS. I really hate what CS has become over the last 6 months or so.
 
See - that is exactly what I was talking about. Sure - the negative garbage can continue - but then we lose people like Beth & Carolyn- who have a lot of wisdom, and successful tips for us - and who have always been willing to help and encourage other consultants, and have proven themselves to be compassionate friends.That makes me sad.
 
pamperedlinda said:
Hey Lindsay,

You had me for a minute there! I read it and thought, "WHAT THE ****?!?! That is not like her! " I though that I was going to have to chime-in and tell you 'something'......then I realized you were joking - good one!


LOL Linda
Seriously - I have bigger things to worry about in my lif than if I get a scraper or not - like trying to get pregnant and find a house! :D
 
chefann said:
That's how I interpret it, Rita, that they're delaying our shipments to make sure they have enough for customers.

It also says that the supplier had production problems. So there was nothing HO could have done to get more. IMO, it's better to keep our customers happy than to send them to us and have back-orders for customers.

I totally agree Ann!
 
dannyzmom said:
That makes two of us Beth. I'll stick to Director Chef Success. I really hate what Chef Success has become over the last 6 months or so.
FUnny you should mention that. I JUST had my membership expire and waited and contemplated a good week or so whether or not I'd renew it here. I decided to do it at the $5 option because I really don't see myself getting on here as much. I definitely don't lately and for the same reason. :( Oh well. I completely agree that everyone has their right to their opinion, but just the overall tone of how things have been lately is quite disappointing.

As for the issue that originally started this thread, I was disappointed for about 2 seconds that this item would be coming later. I was amazed how worked up people got. The tone that came across was as if the HO was deliberately trying to make us mad or something. They are doing this for the best interest of the customer. Some of us feel like we're customers too, some of us don't feel that way. Fine. In the long run, it makes our job easier that we don't have to deal with stop-sells or backorders. (Seriously how many stop-sells have we had??? I can count on ONE hand how much it's happened in the last 5 years!! That's pretty amazing.) THIS is what they're looking at down the road. It's a very minor similarity to the early years of PC when they actually had to put a hold on RECRUITING!!! They wouldn't accept new consultant agreements. Can you imagine if this happened now?? People would go ape-s***. IT's because the company was growing like crazy and they couldn't keep up. They correctly determined it would affect the CUSTOMER in the long run....too many shows, not enough product, things taking way too long because of the overload, etc.

Those of you who aren't familiar with this, read Doris's book The Pampered Chef: One of America's Most Beloved Companies. You'll see that this is a VERY smart organization in how they anticipate things. Sure, things happen that are beyond their control, but they don't make these types of decisions without thouroughly thinking them through. Maybe they'll end up offering a replacement for those who earned the Mega Scraper. Who knows. In the meantime, I choose to continue to focus on my business and make it grow. I won't get caught up in my very brief disappointment. To each his own.

***These are just my personal opinions. :blushing:
 
It's very hard the way things come across, especially when words are written. I posted something a few months ago and got myself chewed a new one by a fellow director. It was brutal and my feelings were hurt. I met this director for the first time in person at leadership and I have to say, I had a hard time being nice and happy to her... I was trying to help with something and I got brutally slammed... right out in the open for everyone to see. Is my opinion of her tarnished? Most definitely. Can it be repaired? I'm not sure. I think we all need to make a huge effort to be sensitive about how we come across on posts. And really, if someone feels the need negatively address someone, please send a PM. Things like that really aren't for the public forum. It doesn't have anything to do with us enhancing our businesses.
 
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ChefBeckyD said:
See - that is exactly what I was talking about. Sure - the negative garbage can continue - but then we lose people like Beth & Carolyn- who have a lot of wisdom, and successful tips for us - and who have always been willing to help and encourage other consultants, and have proven themselves to be compassionate friends.

That makes me sad.

Not to sound mean but I have no patience for people who have a "I'll just take my ball and go home" attitude. Let them leave. I've been on enough forums to know that people come and go. If they choose to leave that is their choice.

I thought we had hijacked this thread and we could talk about more positive stuff but I guess not. :(
 
pamperedbecky said:
...... read Doris's book The Pampered Chef: One of America's Most Beloved Companies.
I think this book should be part of the New Consultant Kit - It is FABULOUS! And so motivating. I lent my copy to one of my recruits and I desperately want it back - I'm thinking about buying several copies so I can share them more frequently. Thanks for bringing this up Becky.
 
pamperedlinda said:
I think this book should be part of the New Consultant Kit - It is FABULOUS! And so motivating. I lent my copy to one of my recruits and I desperately want it back - I'm thinking about buying several copies so I can share them more frequently. Thanks for bringing this up Becky.

I wish it was!!
 
pamperedlinda said:
I think this book should be part of the New Consultant Kit - It is FABULOUS! And so motivating. I lent my copy to one of my recruits and I desperately want it back - I'm thinking about buying several copies so I can share them more frequently. Thanks for bringing this up Becky.

I purchased my copy via Amazon when I first became a consultant. I got it slightly used for only around $5. Check out Amazon guys you can get some really good deals. The book arrived looking brand new too.

I agree. It is a great book and gives great insight about our company.
 
vtodd71 said:
Not to sound mean but I have no patience for people who have a "I'll just take my ball and go home" attitude. Let them leave. I've been on enough forums to know that people come and go. If they choose to leave that is their choice.

I thought we had hijacked this thread and we could talk about more positive stuff but I guess not. :(
The original purpose of this forum was to share ideas and information about our Pampered Chef businesses. It was a great place to go to help each others.

Everything changes.
 
ChefBeckyD said:
See - that is exactly what I was talking about. Sure - the negative garbage can continue - but then we lose people like Beth & Carolyn- who have a lot of wisdom, and successful tips for us - and who have always been willing to help and encourage other consultants, and have proven themselves to be compassionate friends.That makes me sad.
We'll just have to become directors so we can be on the director part. Remember, we are supposed to be bringing our own clusters to conference so we can room with them? (No offense to my 2007 conference roomies.) So, let's get working.
 
vtodd71 said:
Not to sound mean but I have no patience for people who have a "I'll just take my ball and go home" attitude. Let them leave. I've been on enough forums to know that people come and go. If they choose to leave that is their choice.

I thought we had hijacked this thread and we could talk about more positive stuff but I guess not. :(



Ummm - these are not people who just have a "I'll take my ball" attitude. They are my friends. These are people who have been on this forum for a LONG TIME - longer than those with the negative attitudes - they have a TON of experience, and have helped so many people with their advice and knowledge. They actually contribute something of value to this forum, and don't deserve to be slammed or put down by someone who is relatively new. In fact, if they leave - alot of the good on this forum leaves with them.
 
JAE said:
We'll just have to become directors so we can be on the director part. Remember, we are supposed to be bringing our own clusters to conference so we can room with them? (No offense to my 2007 conference roomies.) So, let's get working.

LOL - that is exactly what I was thinking too!
 
BethCooks4U said:
The original purpose of this forum was to share ideas and information about our Pampered Chef businesses. It was a great place to go to help each others.

Everything changes.

It still is a great place to help others in my opinion. I've learned so much through this forum and use many of the flyers that are posted.
 
JAE said:
We'll just have to become directors so we can be on the director part. Remember, we are supposed to be bringing our own clusters to conference so we can room with them? (No offense to my 2007 conference roomies.) So, let's get working.

I've been thinking that since about July and especially recently. I would love to be on Director Chef Success lately instead of here. However, being a Director just doesn't fit in my schedule right now. Maybe a few years from now but I really do enjoy my FT job and it is what truly provides for my family - insurance-wise, income, etc. I cannot trade that logically for the "potential" right now. It takes effort in my area to make director. I'd have to REALLY increase my show schedule, etc. So, I choose to be here instead because I value all the ideas, and the crazy conversation sometimes, it lightens my stressful days.

But JAE and Becky, I will be at NC 2008 to watch you two walk the stage!!!!!
 
Right now, I need to get off of Chef Success and go for my walk. I have been half ready to go since 7 AM because I was going to go as soon as it wasn't dark after my kids left for school. I am signing off right now! (Did you get my second e-mail, Becky?) Have to look good for the stage walk.
 
ChefBeckyD said:
Ummm - these are not people who just have a "I'll take my ball" attitude. They are my friends. These are people who have been on this forum for a LONG TIME - longer than those with the negative attitudes - they have a TON of experience, and have helped so many people with their advice and knowledge. They actually contribute something of value to this forum, and don't deserve to be slammed or put down by someone who is relatively new. In fact, if they leave - alot of the good on this forum leaves with them.

Yes, after about a year of being on here, I can REALLY see the trends of new/old and those who are on forums for specific reasons.

I know for a fact many on here typing away that do stir up trouble would not do the same in person, or if they were in person would not be well-liked.

I've also seen what Beth experienced where if a PC rule is stated people jump down your throat for being rigid...it isn't cruelty they are trying to portray they are stating facts and facts sometimes come across as rigid or non-emotional.

I try to type clearly and am an engineer and thus logical and those more sensitive or not in my world may misread it as firm, non-symathetic or harsh so I try REALLY hard to include all angles and make it clear why the rules were set but of course that doesn't always work.

I guess KG's disclaimer of late stated the best...just go to that site we can't like to...mainly CC and start reading - you'll learn a lot!

Well, I'm off for awhile - have a day off to have fun with the kids in the snow and then have a house appraisal (yikes! My house is a disaster...praying it still comes in o.k.)
 
ChefBeckyD said:
Ummm - these are not people who just have a "I'll take my ball" attitude. They are my friends. These are people who have been on this forum for a LONG TIME - longer than those with the negative attitudes - they have a TON of experience, and have helped so many people with their advice and knowledge. They actually contribute something of value to this forum, and don't deserve to be slammed or put down by someone who is relatively new. In fact, if they leave - alot of the good on this forum leaves with them.

But they are just a few people. So if you are "new" you don't have anything of value to contribute? People come and go. Remember, it takes two to tango. Some people who claim they are getting slammed are doing a little slamming themselves. Two wrongs don't make a right.

Sooooooooooooo... does anyone have a pick who they believe will win the Super Bowl. ;)
 
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I think it was said best by someone earlier in the thread....I'm glad there is an ignore feature....and I'm off now to put mine to good use.:D
 
ChefBeckyD said:
I think it was said best by someone earlier in the thread....I'm glad there is an ignore feature....and I'm off now to put mine to good use.:D

:rolleyes:
 
JAE said:
Right now, I need to get off of Chef Success and go for my walk. I have been half ready to go since 7 AM because I was going to go as soon as it wasn't dark after my kids left for school. I am signing off right now! (Did you get my second e-mail, Becky?) Have to look good for the stage walk.
Logged back in just to clarify that I was fully dressed, but only half of what I was wearing was what I'd wear on my walk.
Now I'm fully ready to go and am really leaving. Have a nice day! :)
 
JAE said:
Logged back in just to clarify that I was fully dressed, but only half of what I was wearing was what I'd wear on my walk.
Now I'm fully ready to go and am really leaving. Have a nice day! :)


ROFLOL! I'm sure it'd be funnier if I knew you in person JAE. Have a great walk - I'm off for the day too with the kids!
 
JAE said:
Logged back in just to clarify that I was fully dressed, but only half of what I was wearing was what I'd wear on my walk.
Now I'm fully ready to go and am really leaving. Have a nice day! :)

I hope you have plenty of clothes on. It is supposed to be cold today. It is 64 degrees right now here in Florida. :D ;)
 
dannyzmom said:
Oh my word!

I have to say - I am finding it REALLY awful that suddenly a bunch of new people join this board (yes, you are one of the ones I am referring to colechef) and spew negativity left and right. I hardly enjoy coming to Chef Success to celebrate my successes, share in others celebrations, help each ther, etc anymore...thanks to all these Negative Nellies who have recently come here to bash our company. Really ladies...I am sure there are other PC mesasge boards and email loops - take your negativity over there. It's not appreciated or welcome over here.
AMEN!! SISTER FRIEND!!!I haven't even read the rest, I'm sure my eyes are going to get huge:eek: but Carolyn you are awesome! So completely agree and so well deserved!
 
vtodd71 said:
Not to sound mean but I have no patience for people who have a "I'll just take my ball and go home" attitude. Let them leave. I've been on enough forums to know that people come and go. If they choose to leave that is their choice.

I thought we had hijacked this thread and we could talk about more positive stuff but I guess not. :(

No, it's noa "we'll take out balls and go home" attitude (and I think I can comfortable speak for Beth here as well)...we just choose to spend our time posting on DCS where the mood is always encouraging, business-enhancing, supportive and positive.
 
Sorry for posting on this thread, but as a "neutral party" here, I kinda wanted to give an unbiased opinion...

Dude. I'm not in PC anymore, but chill the heck out, Cole. If a scraper is the end-all/be-all of your ability to have a successful business, you need to maybe have a chat with your Director and revamp other ways to sell. The photography in the catalog is great - you can sell all those scrapers by just using one during your show. Be thankful that they send you anything for just doing your JOB. So they had production problems. You do know that PC isnt the manufacturer of the products you sell, correct? If it's out of their control, it's out of YOUR control.

What are you going to do when something is on backorder one day, and your customer calls YOU and rants and tells you how inappropriate it is for you to not be able to provide him/her with this product since she already paid for it, blah blah blah? You can't control that either.
And the Kool aid thing? LOL. Lord have mercy, that is just not a polite thing to say on a PC board.

PS: If they're fulfilling orders of customers... and you're such a great "customer"... order yourself one. ;)
 

Frequently Asked Questions

What is the reason for the Mega Scraper production delay?

The production delay for the Mega Scraper is primarily due to supply chain disruptions and increased demand for the product. These factors have impacted our ability to meet the expected production timeline.

How will this delay affect my sales as a consultant?

The delay may temporarily limit your ability to sell the Mega Scraper, but it also presents an opportunity to promote other products in the Pampered Chef line. We encourage you to focus on alternative items and continue engaging with your customers during this time.

When can we expect the Mega Scraper to be back in stock?

While we are working diligently to resolve the production issues, we do not have a specific date for when the Mega Scraper will be back in stock. We will keep consultants updated as more information becomes available.

What should I tell my customers who are waiting for the Mega Scraper?

You can inform your customers about the production delay and assure them that we are doing everything possible to expedite the process. Encourage them to explore other products that may meet their needs in the meantime.

Will there be any compensation or incentives for consultants affected by this delay?

Currently, there are no specific compensation plans in place for this delay. However, we are committed to supporting our consultants and will communicate any potential incentives or updates as the situation evolves.

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