Unordered Item at Fundraiser: What to Do?

[sarahmarie]

I had a fundraiser and there was an extra small striped square in it. The host said that she thought she ordered one but wasn't sure. So i gave it to her and planned on checking in on PP when i got home. Well that didnt happen for a few days. It is not on PP. So they sent us an extra. I havent told the host that it wasnt ordered. She probably opened it already. What should I do?

 

[dannyzmom]

You just go onto CC and do a product adjustmant. HO will pick it up from the host.

 

[sharalam]

Hi there! As a fellow Pampered Chef consultant, I completely understand your dilemma. In situations like this, it's always best to be honest with your host and let them know what happened. They will appreciate your transparency and it's important to maintain trust with your customers. You can offer to either return the item or let them keep it as a gift for their support of the fundraiser. It's also a good idea to double check the order with the host to make sure there weren't any other discrepancies. Thank you for reaching out for advice and I hope this helps!