Successful Phone Calls: 6 Bookings and Counting!

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Discussion Overview

This thread centers around participants sharing their experiences and strategies related to making phone calls for booking shows as Pampered Chef consultants. Several users express excitement about their successes, while others discuss challenges and seek advice on effective communication techniques.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Exploratory

Main Points Raised

  • One participant, identifying as a consultant, shared their success in making six calls, resulting in three confirmed bookings, and expressed excitement about their progress.
  • Another participant mentioned their calls have not been as successful and requested a script from others.
  • One user described their approach to calls, emphasizing the importance of having a conversation rather than just reading a script.
  • Another participant asked about the appropriate timing for following up with potential hosts after meeting them at a show.
  • One participant suggested waiting 2-3 months to contact those who showed no initial interest, while others noted varying timelines based on individual responses.
  • Another participant shared their recent experience of making 16 calls, resulting in multiple bookings and expressing a productive evening.
  • One user inquired about the timing for calling after a show, particularly when products have not yet been delivered.
  • Another participant encouraged calling as soon as products are received, framing it as an opportunity for an "out of the box" call.
  • One participant mentioned their goal of achieving eight bookings in February to earn a reward from their director, expressing determination despite challenges.
  • Several users congratulated each other on their efforts and successes, fostering a supportive atmosphere.

Areas of Agreement / Disagreement

Views differ on the timing and approach for following up with potential hosts, with no clear consensus emerging on the best practices for making calls.

Contextual Notes

Participants are sharing personal experiences and strategies related to booking shows through phone calls, reflecting a range of outcomes and techniques.

Who May Find This Useful

Consultants looking for insights on making phone calls for bookings and those interested in sharing experiences related to follow-up strategies may find this discussion beneficial.

PCSarahjm
Messages
701
Yesterday I got on the phone!!!!! I am starting to do this more. I made 6 calls 3 confirmed bookings, 2 answering machines, 1 call me at a later date. So I didn't think that was all that bad. My February is now full and March is looking up too. I just wanted to share. I was really excited that my phone calls paid off this time!:D :D :D
 
That's AWESOME!!! Congratulations... Mine have not been working out that well... hopefully things will turn around! Could you share your script with us?
 
  • Thread starter
  • #3
Script.....I don't really have one. I tried using the one that comes in the kit but found myself just reading it not really having a conversation with the contact.
This is what I sort of do
Hi this is Sarah with the Pampered Chef. Is this a good time? We met at xxx show. I ask about the products that they had purchased and if they would be interesting in hosting a show. I go over host special and benefits. Then just go from there.
I always have the specials and my calendar in front of me.
 
How long do you wait after you've met them at a show to contact them about having thier own show. Because usually you ask them at the show if they are interested in hosting. How long do you wait before asking them again?
 
  • Thread starter
  • #5
2-3 months if they didn't have interest in hosting a show. But if they said maybe/call me later at the show about hosting I wait about 4 wks to call them. It just all depends on the customer and how they respond to the intial question at the show. Some of my calls were just simple out of the box calls and I did get a booking from that.
 
Congratulations! Those calls are one of the best things you can do for your business.
 
Quick Tip
PCSarahjm said:
2-3 months if they didn't have interest in hosting a show. But if they said maybe/call me later at the show about hosting I wait about 4 wks to call them. It just all depends on the customer and how they respond to the intial question at the show. Some of my calls were just simple out of the box calls and I did get a booking from that.

Congrats on getting on the phone!!!! That is the first step to anyone's success!

As I read this post I caught something and I wanted to make a couple suggestions.

You said when someone says maybe to a show or call me later that you wait 4 wks before calling them. I was wondering why you wait 4 wks? What if this person goes to a show next week and decided yes they do want to have a show? Most likely you will have just lost a booking:cry: !

So here is my suggestion, instead of just calling them four weeks later, why not ask them when do you want me to touch base with you? Or when do you think you are interrested in hosting your show? You might be surprised at what they say. I have many that say call me next week and then I have others that say "I don't know, maybe this spring." I then break this down even more, I ask "So are you thinking maybe March or April?" "April, great I usually book 4-6 weeks in advance so I will call you the middle of February, does that sound good?"

This will show the person that you are in control of your calendar and it impresses people with your work ethic. OF COURSE, make sure you call when you say you will!!!!!!;)

I hope these suggestions help someone out there!
 
Last night, I made calls too. I have decided to earn Miami this year. That means, I have to recruit. In order to recruit, I have to do shows. In order to do shows, I have to call people. So, last night was my first step towards Miami. DH even said that if I earn it, he would make his best effort to go with me (he's a farmer & April is planting season).

Out of 16 calls that I made, I booked two March Cooking Shows, 4 Catalog Shows & a wedding Registry. I've got two more people that I'm calling this morning that were on my list last night, but I know days are better to reach them. I also added 5 people to my e-mail newsletter & did customer care for 3 others. I reached 4 answering machines. I thought it was a very productive evening. :D
 
Okay y'all are encouraging me to call. I had my first show 2 weeks ago. Their stuff hasnt' even been delivered yet when should I call them? I sent an email after the show but when do I actually call?
 
Out of the BoxYou can call as soon as you know they have their products!! :D This can be your out of the box call.
 
I have 4 shows booked in Feb right now. Last night at our spring kickoff meeting, our director told me if I can get 8 bookings in Feb, then she will give me a $100 visa gift card!! WAHOO!! So I got on the phone this morning and started trying to book 4 more shows!

No luck so far...:( I have 3 people who want to do a show in the spring( which is good) and 4 people who don't want to ever do a show.

Wish me luck that by the end of the day I will have at least two Feb. bookings. I am about to run out of customers to call...seriously. If i can get two bookings by calling, I am POSITVE I can get the other two at my show I have on Sat.

Wish me luck!
 
Wow! What a generous Director you have!! :) Just one question do you get it for just the bookings or do you have to submit 8 cooking shows for February?
 
Wow, that is great Elizabeth!! Good Luck, I'm sure you can pull it off with such a great attitude!!
 
fruit76loop said:
Wow! What a generous Director you have!! :) Just one question do you get it for just the bookings or do you have to submit 8 cooking shows for February?

She said it was for bookings. She said I just had to supply the names and numbers of my hostesses to her!! :balloon:
 
Last edited:

Frequently Asked Questions

What are the key strategies for making successful phone calls in direct sales?

Successful phone calls in direct sales often involve preparation, a clear script, and active listening. Start by researching your potential clients and tailoring your approach to their needs. Use a friendly tone, ask open-ended questions, and be ready to address any objections they may have. Following up promptly after the call can also help solidify the relationship.

How can I increase my chances of booking more parties during phone calls?

To increase your chances of booking more parties, focus on building rapport with the person on the other end of the line. Highlight the benefits of hosting a party, such as free products or exclusive discounts. Share success stories from previous hosts to create excitement and encourage them to say yes. Additionally, offer flexible dates and options to make it easier for them to commit.

What should I do if I encounter objections during my phone calls?

When you encounter objections, it's important to listen carefully and acknowledge the person's concerns. Ask clarifying questions to understand their hesitation better. Then, provide solutions or alternatives that address their objections. For example, if they are worried about time commitment, explain how easy it is to host a party with your support. Always remain positive and respectful, even if they ultimately decide not to book.

How can I follow up effectively after a phone call?

Effective follow-up involves sending a personalized message thanking them for their time and reiterating key points from your conversation. You can also include additional information about hosting a party or a special offer to entice them. Set a reminder to follow up again in a week or two if you don’t hear back, ensuring you maintain a friendly and professional tone throughout.

What are some common mistakes to avoid during phone calls?

Common mistakes to avoid include talking too much without allowing the other person to speak, being unprepared, and failing to listen actively. Additionally, avoid using jargon or overly technical language that may confuse potential clients. Lastly, don’t forget to smile while you talk; it can positively affect your tone and make the conversation more engaging.

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