I did a huge Mystery Host Show last month - over $1200 and when the orders were all sorted, I was short 1 digital thermometer ( I had ordered 6). I did an online adjustment yesterday ( Friday) and this morning (Saturday), Fedex delivered it! OMG! From Chicago to Cleveland Ohio overnight. I spoke to the customer last night and she was fine with waiting for it. I just called her to say I had it - and she was very impressed.....is considering signing up! WTG to HO.:love: