Stainless Cookware - 12" Skillet

[BadGirl]

Let me start off by saying that I LOVE my stainless cookware. I've only had it since the beginning of October, but I LOVE it.

Having said that, I've found what I think is a problem with the 12" skillet. If I put the skillet on a flat surface (glass cooktop, countertop, etc.), it doesn't sit flat on the smooth surface. It has a little bit of a wobble to it. I've tested the 10" skillet as well as the 10" saute pan to see if they had problems, too, and no, they are just fine. The problem just seems to be with the 12" skillet.

Has anyone else had a similar problem? Actually, I'm not even sure if it is a problem.....maybe this is a normal phenomenom, I don't know.

If this is normal, I'll go on my merry way. If this is a deficiency, what can I do about it? I don't think I still have my original sales receipt. If it counts, I was the host when I purchased the set.

Thanks!

 

[gailz2]

If you aren't a consultant, go back to the consultant you purchased it from, she might be able to help you. You need to remember to keep your receipts.

 

[Admin Greg]

I'm sorry to hear that you're experiencing a wobble with your 12" skillet. This is not a normal phenomenon and may indicate a defect in the pan. I would suggest contacting the manufacturer or the store where you purchased the set to inquire about a replacement or a refund. If you are unable to locate your original sales receipt, they may be able to look up your purchase using your name or the date of purchase. I hope you are able to resolve this issue and continue enjoying your stainless cookware.