Show Closed in P3 but Not Showing on Cc?

Click For Summary

Discussion Overview

This thread discusses issues related to show submissions not appearing in Consultant Connection (CC) after being closed in P3. Participants share their experiences with delays and technical problems, particularly around month-end submissions.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Technical explanation

Main Points Raised

  • One participant mentions closing a show but not receiving confirmation or seeing it on the shipment status page.
  • Another participant shares their experience of delays in show visibility, noting that their last two submissions took almost two days to appear in CC.
  • Several users express anxiety over the status of their shows, with one participant stating it was their first submission of the month.
  • One participant reports calling headquarters (HO) and being informed of technical problems affecting show visibility.
  • Another participant notes that shows submitted at month-end may experience delays due to higher volumes.
  • Some participants mention that they have received confirmation of their submissions but still do not see them in CC.
  • One participant highlights that their show with multiple credit cards showed up immediately, while another with cash did not.
  • Several users express relief when their shows eventually appear on the shipment status page, despite still not being visible in CC.
  • One participant notes a message in CC indicating that some orders from a specific date would not be reflected until later that evening.
  • Another participant mentions that their catalog shows took longer to appear than usual, indicating a broader issue with submission processing.

Areas of Agreement / Disagreement

Views differ regarding the speed of show visibility in CC, with some participants experiencing delays while others report timely updates. No clear consensus emerges on the cause of the issues.

Contextual Notes

Participants are discussing their personal experiences with show submissions during a busy time of the month, which may contribute to the observed delays.

Who May Find This Useful

Consultants who are experiencing similar issues with show submissions and are seeking to understand the experiences of others in the community.

C
ChefBeckyD
Gold Member
Messages
20,320
I closed a show last night at 8pm Eastern time, and the credit cards all processed fine, and it showed that it was submitted okay. However, I never got an email that it had gone through, and it's still not showing on the shipment status page.

Did anyone else submit shows last night - and are yours showing as received on the status page, or do I need to make a call to HO?
 
The last 2 shows I submitted took almost 2 days to show in CC - I'm not sure if that's because of the new credit card thing with P3 or what --- but both them them took at least a day and a half to show up... It was really frustrating because one of those shows was the one that helped me hit my $1250 in my first 30 days - and I really wanted my website. Lol. Hopefully it'll show this afternoon, if not tomorrow? I had called and they confirmed receipt of the party and told me that it wasn't on hold - so you might try calling if it would ease your mind. :)
 
Same thing is happening to me! This was the first show I submitted this month so I am nervous that something is wrong....but others are telling me to give it time. Fingers crossed that its ok! I have another show to close this evening yet....Karen
 
I just called HO about not being able to find my host discount numbers from shows I submitted yesterday (I give them a past host discount card that I had madeup) and she said they had some tech problems yesterday and they are working on them.

This is happening because there are changes in the system and, while when lower volumes are going through (the rest of the month) there isn't a problem, at month end when there is a surge of orders coming in they find the glitches that the system can't handle. They'll get it working. If your show clears by midnight central tonight it WILL be counted as Sept even if you can't see it on CC.
 
  • Thread starter
  • #5
Okay - sounds like HO knows about the issue and is dealing with it. I have the time stamp on my submission from P3 - so I'm not worried about it not counting for Sept....just wanted some confirmation that it wasn't just me.

I submitted one the day before, and it showed up immediately. The difference might be that this one had several CC #'s on it, and the one from the day before had none.
 
ChefBeckyD said:
Okay - sounds like HO knows about the issue and is dealing with it. I have the time stamp on my submission from P3 - so I'm not worried about it not counting for Sept....just wanted some confirmation that it wasn't just me.

I submitted one the day before, and it showed up immediately. The difference might be that this one had several CC #'s on it, and the one from the day before had none.
Click to expand...

hmmm.... that shouldn't matter now that we clear them before the show submits. Oh, well. There's always something, isn't there?
 
and I had the opposite happen in that the one I submitted on Tuesday - had all credit cards and showed right away and the one I submitted yesterday was all cash and still isnt showing. I am just very relieved that it is not only me:yuck:
 
mine aren't showing either
 
Just checked and mine are showing from yesterday!! WHEW!!:eek:
 
And I so want to see stats for this month! LOL....worried about a tech error and it not counting for the month. Lots of team shows being submitted today. Guess it'll be a nail biting couple of days! lol
 
  • Thread starter
  • #11
Jolie_Paradoxe said:
And I so want to see stats for this month! LOL....worried about a tech error and it not counting for the month. Lots of team shows being submitted today. Guess it'll be a nail biting couple of days! lol
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Me too! Mine is showing on the shipping status page now, but nothing is showing on CC - and I NEED to see my team shows too! Arggghhhh!
 
I submitted mine this morning before 6 am ET. It is now showing up on Shipment status as received. Does that mean that it is okay to be picked and that all CC have gone through?
 
My experience on the East Coast is that when I submit a show it will depend on the time of the month (busiest at month-end) and it will post by 2:00 p.m. the following day. As long as you get a "success" in P3, you should be fine. It's just harder to be patient at the end of the month! :-)
 
yes...all the credit cards go through at the time of submission, so you are good to go;)
 
otisbg said:
yes...all the credit cards go through at the time of submission, so you are good to go;)
Click to expand...

Thank you!!!!
 
ChefBeckyD said:
Me too! Mine is showing on the shipping status page now, but nothing is showing on CC - and I NEED to see my team shows too! Arggghhhh!
Click to expand...

Yup yup....sigh. Will be doing lots of calls and texting tonight! lol

SOOOOO Close....will everyone say a prayer for me and the team? I may have good news by tomorrow. :thumbup::D
 
  • Thread starter
  • #17
Jolie_Paradoxe said:
Yup yup....sigh. Will be doing lots of calls and texting tonight! lol

SOOOOO Close....will everyone say a prayer for me and the team? I may have good news by tomorrow. :thumbup::D
Click to expand...

Ohhhh, that's right! You REALLY need to see team stats don't you? ;):thumbup:
 
Mine still aren't showing up :(
 
Jolie_Paradoxe said:
Yup yup....sigh. Will be doing lots of calls and texting tonight! lol

SOOOOO Close....will everyone say a prayer for me and the team? I may have good news by tomorrow. :thumbup::D
Click to expand...

As in the AD kind of good news?
 
pamperedlinda said:
Mine still aren't showing up :(
Click to expand...

I checked it in the shipment status and it's been "released for picking" so I guess all is good and the system is just back-logged....whew!
 
  • Thread starter
  • #21
pamperedlinda said:
I checked it in the shipment status and it's been "released for picking" so I guess all is good and the system is just back-logged....whew!
Click to expand...

Yeah - the one I submitted yesterday, and the one I submitted this morning showed up at the same time on the shipping status page. Still nothing on CC, though.
 
ChefBeckyD said:
Me too! Mine is showing on the shipping status page now, but nothing is showing on CC - and I NEED to see my team shows too! Arggghhhh!
Click to expand...

Mine too. Not in Consultant Connection, but it is in Shipment Status.
 
I'm glad I waited till this morning to submit my party then... after all the problems from the ones submitted last night. :) If it's a known problem, everything should be fine and it should still count for Sept. I'm excited to see what's in store for October... :D
 
Just saw this in Consultant Connection:

Please note: Some orders submitted yesterday, Sept. 29, will not be reflected in Consultant Connection until 10:30 p.m. tonight.

If you are a Premium Tools subscriber please be aware that the recognition data will be updated at that time as well.

We apologize for the inconvenience and the delay.
 
There is a note on the top of Consultant Connection stating they are having problems.
 
I noticed that both of my Catalog Shows this month took longer to show up than what I'm used to seeing. And, I had girls in my downline mention having already submitted a show and it took a very long time to see their show too. It's been a lot slower this month.
 
ChefBeckyD said:
Ohhhh, that's right! You REALLY need to see team stats don't you? ;):thumbup:
Click to expand...

I'm happy to report that, barring transmission issues, she DID IT!!! :sing: She promoted to D, in 30 days!!! WAHOOOOO!!! I am seriously excited and proud for her!

As far as me hitting AD, not sure....waiting to see....I'm one good show away from meeting the organizational sales. Have a floating couple of shows out there with the team, but will it be submitted today? Wait and see...pray an hope. =)

Either way, I'm just stoked to see a team member promote! Plus, I can work on mine for October...my goal was by the end of 2010, so all is well!
 
Jolie_Paradoxe said:
I'm happy to report that, barring transmission issues, she DID IT!!! :sing: She promoted to D, in 30 days!!! WAHOOOOO!!! I am seriously excited and proud for her!

As far as me hitting AD, not sure....waiting to see....I'm one good show away from meeting the organizational sales. Have a floating couple of shows out there with the team, but will it be submitted today? Wait and see...pray an hope. =)

Either way, I'm just stoked to see a team member promote! Plus, I can work on mine for October...my goal was by the end of 2010, so all is well!
Click to expand...

WAHOO!!! Sorry, I don't know how to do those fun graphics. You are just rockin' your biz and sharing it with the people you're helping. Awesome!!!
 
I submitted one on the 29th in the daytime & it took til last night to show up.
 
Becca_in_MD said:
WAHOO!!! Sorry, I don't know how to do those fun graphics. You are just rockin' your biz and sharing it with the people you're helping. Awesome!!!
Click to expand...

Thanks! I don't have the graphics skill either! LOL I appreciate the kudos just as much! Just saw the stats!! I missed promoting by $15.56!:eek::eek::cry::yuck:

I think I'm upset because it was so little! lol

Unbelievable!

Ah well, guess it'll be October!
 
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