My $102 Web Order Disappeared - What's Going On?

[dannyzmom]

I rec'd a Web Activity email last night at around 5:30pm showing a $102 order. But this morning it's not showing up on my shipment page or my IPT.
AND a web order from Friday for $21 is showing up on my IPT with $21 in "guest sales" but 0 in commissionable...declined credit card? Or just Monday Morning & not everything is updated yet...?
What do you think?

 

[ChefLisa]

Monday morning after a likely system change last night is probably the reason. Today is the day Pampered Chef starts the new lead routing system. They probably had a system release last night. I am not writing they are having problems, just that everything needs to catch up.

Lisa

 

[pamperedbecky]

It's probably just not updated yet. Yes, the $21 is probably a declined credit card. I've had that happen on an online order. they'll contact the person and work it out. I bet there's just some lag time before the other order will show up. Aren't those online orders great!? I got one for $91 on Saturday.

 

[jwpamp]

I haven't had an online order or HO lead in 2-3 weeks. Is this normal? How many of you are getting a lot of leads thru the system?

I know that it is changing, and hope this will make things better....

 

[BethCooks4U]

I haven't had an online order or HO lead in 2-3 weeks. Is this normal? How many of you are getting a lot of leads thru the system?

I know that it is changing, and hope this will make things better....

Sometimes it's more than a month between leads. It depends on how many people contact PC and how many directors live in your area. They give the leads out in a rotation and it's the luck of the draw.

 

[Pampered Laura]

I am loving the changes made to the lead routing for Directors. 3 orders on my website just from today! It was great before, but now it's amazing! I've had almost $700 in sales from online since the beginning of November. All but one are anon, too. LOL

 

[pamperedbecky]

I am loving the changes made to the lead routing for Directors. 3 orders on my website just from today! It was great before, but now it's amazing! I've had almost $700 in sales from online since the beginning of November. All but one are anon, too. LOL

Wow, that's awesome! I had a $91 order yesterday and a $20 order today. Keep 'em coming!!!!!

 

[jwpamp]

Well, there you go! After I posted yesterday, I got an HO lead (recruit lead). She is waiting until January because of money issues, and it sounds like a go.

I am hoping for some last minute Christmas orders now!