Fixing an Open Show Issue: How to Mark a Recovered PPP Backup as Closed

[Mommy2amo]

I had something go wrong with my laptop the other day and had to reinstall PPP. It recovered teh backup just fine - unfortunately it had not backed up since I had submitted my last show. I backed up just prior to submitting it. So now it's showing up on my shows list as still being an "open" show. I don't think it really matters (does it?) but my OCD self doesn't like seeing that red dot there. Is there anyway I can override it and marked it closed?

 

[NooraK]

You can Finalize it, but you just can't submit it again.

I have my first show ever in my P3 with a red dot, because for whatever reason (I can't remember why, now) I submitted it by mail. As time passes, the Finish tab keeps adding red dots as items get retired and because P3 now requires a zip code for credit cards. All you can really do is do another 11 shows, and it'll fall far enough down that you won't see the red dot.

 

[Admin Greg]

I did try clicking the "close show" button, but it just takes me to the screen to submit a new show. Any help would be appreciated!Thanks!P.S. I will be sure to backup right before submitting from now on!Unfortunately, there is no way to manually mark a show as closed in PPP. The red dot will remain until you submit a new show or until the system automatically marks it as closed after a certain period of time without any activity. However, you can always reach out to the PPP support team and explain your situation. They may be able to manually mark the show as closed for you.