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Jean DeVries said:OK, can someone tell me what I'm doing wrong?
(Where this topic is concerned.....)
I used to be able to see the status of submitted orders (supply, show, etc) from "picking" to "shipped" to "at your front door".
Now I don't see that I even submitted any orders because all I get is "No orders matched this criteria." Doesn't it show "picking" anymore? Did I not hit the magical "send" button in PP?
Jean
pamperedharriet said:I'm confused, Jean. I never saw "at your front door" on CC shipping page. On fedex.com you can see shipped and received or out for delivery.
As far as PP is concerned does it show submitted? Was it received at HO?
This means that all orders received through February 22, 2008 have been processed and are currently being prepared for shipment. However, there may be some issues or delays with certain orders that are being addressed by our team.
You can track the status of your order by logging into your Pampered Chef account and going to the "My Orders" tab. You can also contact our customer service team for assistance.
Yes, you will receive a notification via email when your order has been shipped. The email will include a tracking number so you can monitor the progress of your shipment.
Unfortunately, no changes can be made to an order once it has been processed. This includes changes to the shipping address, items ordered, or payment method. If you need to make changes, please contact our customer service team as soon as possible.
If your order is showing as pending, it means that there may be an issue or delay with your payment method. Please contact our customer service team for further assistance in resolving the issue.