Hello, it has been a while since I posted here but I just needed to vent some frustration. I have been doing a weekly booth at our local farmer's market since mid-October. This is my first time doing it as in previous years it was another consultant. Every Saturday I get at least one person who comes up to my booth and says, "My <product> broke. I get another one because they all have lifetime guarantees, right?" When I explain that isn't true and which products do have the lifetime guarantee they ALL say, "That's not what I was told." Holy cow! Who has been telling them this??? I said that other direct sales companies have lifetime guarantees but their high prices reflect that. You wouldn't believe how many ladies think the Mini-Serving Spatula has a lifetime guarantee. Is it me or are they crazy? Did Pampered Chef ever offer lifetime guarantee on everything? Thanks for letting me rant! You guys rock!