Replacing a Sheet Pan with a Stone: A Suggestion?

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Discussion Overview

The thread discusses the challenges faced by participants regarding the unavailability of the Large Metal Sheet Pan and the potential suggestion of replacing it with a stone. Participants share their experiences and thoughts on how to handle customer inquiries and preferences in light of the stop sell situation.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Exploratory

Main Points Raised

  • One participant mentions considering suggesting a stone as a replacement for the sheet pan, believing that stones can perform similar functions.
  • Another participant points out that broiling is not possible with stoneware due to the lack of direct heat.
  • One participant suggests asking the customer about their intended use for the sheet pan before making any suggestions.
  • Another participant shares their experience of having to issue refunds for sheet pans and notes that customers were disappointed but understood the situation.
  • One participant expresses concern about the impact of the stop sell on host sales and mentions that they informed the host about the situation as soon as they were aware.
  • Several participants inquire about when the sheet pans will be available again, with one noting an update from headquarters indicating more information would be available in a month.

Areas of Agreement / Disagreement

Views differ on whether suggesting a stone as a replacement is appropriate, with some participants supporting the idea while others emphasize the importance of understanding customer preferences first. No clear consensus emerges regarding the best approach.

Contextual Notes

The discussion reflects the experiences of consultants dealing with product availability issues and customer expectations, particularly in relation to the Large Metal Sheet Pan and its suggested alternatives.

Who May Find This Useful

Consultants navigating similar product availability challenges and seeking to understand customer preferences in the context of product substitutions may find this discussion relevant.

jrb0328
Messages
166
I had an outside order at a show yesterday order the Large Metal Sheet Pan. I was not able to tell her they were on stop sell because she was not there. I am going to get her phone number to call her and ask her what she would like to do. I was thinking of suggesting that she replace the sheet pan with a stone. After all, you can do everything on the stone that you can do on a sheet pan, am I correct?

Any suggestions or does this sound ok?
 
Great idea, but keep in mind you cannot broil when using stoneware. (No direct heat)
 
  • Thread starter
  • #3
ok maybe I will ask her what she planned on doing with the sheet pan and if broiling was not on her to do list, I will suggest it and let her know about not broiling on the stone. Does anyone know when they are going to be off stop sell?
 
I would find out why she wanted it first, before suggesting the stone. Possibly she already knows she doesn't want stoneware.
 
jrb0328 said:
Does anyone know when they are going to be off stop sell?
The update from HO said they'd have more info in a month (mid May).
 
I had two outside orders on my last show with sheet pans on them even though I had told the host about the stop sell.

They wanted sheet pans not stones so I gave them both refunds and asked them if they wanted to be on a list for when they were available. They were disappointed but understood that there was nothing I could do at this time. One even booked a show and hopes to get it at her show! Use it as a booking tool! - but be careful that she knows that we have no idea when it will be available again.

The host felt it affected her sales (she was very close to the $700 level) and that it wasn't fair to her until I pointed out that I had let her know about it as soon as I knew and had asked her to mark the books. She did get one more order to get to her level so she ended up happy.
 

Frequently Asked Questions

Can I use a Pampered Chef stone instead of a sheet pan for baking?

Yes, you can use a Pampered Chef stone instead of a sheet pan for baking. Stones are excellent for even heat distribution and can enhance the browning and crispiness of baked goods.

What are the benefits of using a stone over a sheet pan?

Using a stone can provide better heat retention and moisture absorption, which can lead to improved texture in baked items. Additionally, stones can help prevent sticking and are naturally non-stick when seasoned properly.

Are there any adjustments I need to make when using a stone?

When using a stone, you may need to adjust baking times and temperatures slightly. It's often recommended to lower the oven temperature by 25°F and keep an eye on your food as it may cook faster.

Can I use a stone for all types of recipes that call for a sheet pan?

While stones are versatile, they may not be ideal for all recipes. For items that require a lot of liquid, such as sheet cakes or casseroles, a traditional sheet pan may be better suited.

How do I care for my Pampered Chef stone after using it as a sheet pan replacement?

To care for your Pampered Chef stone, avoid using soap and instead scrape off any food residue with a spatula. Allow it to cool completely before washing it with warm water. Regular seasoning will help maintain its non-stick properties.

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