Registry That Was Supposed to Be Mine....

[cmdtrgd]

I have customers who wanted to sign up on my website for their Wedding Registry. I'm not sure when they did it and can't get ahold of them right now. I have found the registry through the search on the main page, but they aren't showing up under my registry lists nor did I get an email saying they had registered. Is there a delay? Is there a way to get them switched over to me? I wouldn't be so upset if they hadn't already sent out the shower invites that said they were registered at PC...ugh - suggestions?:yuck:

 

[cmdtrgd]

Okay, the title sounds snippy...sorry

 

[janetupnorth]

If they wanted to sign up with you but "accidentally" got the nearest director by zip code by going through the main PC website, THEY can cancel it and re-register with you.

 

[crystalscookingnow]

Does the registry now have purchases made off of it? If it does & they cancel, they'll lose those sales towards their rewards. It should show immediately under your registries if they're yours.

 

[cmdtrgd]

There are no sales. I think they are out of town this weekend. I do have an email in to HO asking how to transfer it...hopefully we can get it done before they have any sales.

 

[cbord]

Bridal Refistry goof??I can tell ya'll that recently my co-worker setup her bridal registry and she made an error and it went to a HO lead instaed of me. Once she received the email from HO saying her registry was setup, etc-the bride realized I wasn't her consultant. The bride emailed HO. I now have the registry. Sometimes its a error on bride's part and registry really shouldn't go to HO leads.

 

[cmdtrgd]

I do feel bad that whoever got it as a lead is going to lose it - hopefully they will be put back in the system at the top.