letscook04
Gold Member
- 2,393
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DebbieJ said:Does HO even need the receipt? Most time I do an adjustment they don't even ask for it.
You can reprint a receipt from P3.
pamperedharriet said:Colleen,
You can use whatever P3 receipt you have. I agree with Deb--most of the time I do an adjustment online and they don't ask for the receipt just put the reference number on the envelope and with the product. I usually enclose the e-mail with the reference # or give it to my customer(s) to enclose.
letscook04 said:Harriet, you can do an adjustment online even though it was from last year? I just called HO and it is 56 mins wait.
PamperedDor said:Coll - back from your Vacation??? LOL!
Well , you know if you need any - I can always share - I have to give you back your knife block as well - thanks for the lend!
letscook04 said:Thanks Dor, but I have some that are dated 03/08.
DebbieJ said:As long as you know the show #, you can do the adjustment online.
DebbieJ said:Oh, you mean the blank receipt paper? They don't care what the date is on those! I would still be using those if I had overstock.
PamperedDor said:Colleen - never throw that stuff out! LOL -
Ya what Deb said - I do it all the time or have my customers do it - do her adjustment then give her the paper work to send in the piece of stone -
DH liked it alot - I think its too big for my kitchen - LOL - No seriously - where I want to put it, ( I should really post pics of my HUGE kitchen - no one would believe it )
mrssyvo said:Last week I spoke to HO regarding this subject (needing receipt) and she said the only time they need a receipt amiled in is if $$ is being refunded. If it is a broken stone, etc they just need the piece of stone, or the broken product.
Yes, you can request a replacement for a stone that was purchased in March 2008. Our policy allows for replacements within 3 years of the original purchase date.
Yes, you will need to provide a copy of your receipt for the stone replacement. This is to ensure that the stone was purchased within the specified time frame.
Yes, you can use a Pampered Chef consultant's receipt for the replacement. As long as the receipt shows the purchase date and the item purchased, it will be accepted.
The replacement process typically takes 7-10 business days from the time we receive your request and receipt. However, it may take longer if we need to verify the purchase date or if the replacement is out of stock.
No, there is no limit to how many times you can request a stone replacement. As long as the stone is under warranty and meets the criteria for replacement, we will honor the request.