The discussion centers on the booking rewards system for shows, specifically addressing a scenario where a customer booked a show with a consultant who cannot attend. It is confirmed that the host retains the booking benefits regardless of the consultant's identity. Therefore, the host will still receive the host rewards for that month even if a different consultant conducts the show.
PREREQUISITESEvent planners, consultants in service industries, and anyone involved in managing bookings and rewards systems.
Generally, it is considered best practice to respect the boundaries set by other consultants. If you are interested in booking a party from another consultant's show, it’s best to reach out to them first to discuss the situation and ensure that you are not stepping on their toes.
If a guest expresses interest in booking a party during another consultant's show, you should encourage them to speak with the consultant hosting the show first. If they are unable to book with that consultant or if they are open to booking with you, you can then discuss potential dates and options.
It is generally not acceptable to promote your own shows during another consultant's party. This can be seen as disrespectful and may create tension within the team. Instead, focus on supporting the host and the consultant running the show.
You can encourage bookings by providing excellent customer service and showcasing the benefits of hosting a party. Consider following up with guests after the show to thank them for attending and to let them know you are available for any questions or future bookings, while still respecting the current consultant's efforts.
If a guest feels uncomfortable approaching the current consultant about booking a party, you can offer to facilitate the conversation. However, it's important to ensure that the guest is comfortable and that you are not pressuring them. Always prioritize open communication and respect for the other consultant's relationship with their guests.
