Ordering Trouble: Why Didn't My Website Prompt Me?

[tinat51796]

I thought that when people go to my website it's supposed to prompt them to find out if they are ordering as part of a show. Why didn't it do that when I went there? Is there a problem with the website?

 

[KateD]

It prompts when you attempt to buy - they pick the item, pick a quantity, and then must click "How to Purchase"That screen has a large grey box prompting a host lookup, and smaller, below the lookup, placing an order outside of a show (there are also links for"Host a Cooking Show" and "Attend a Cooking Show").They do have to deliberately pick to order the item without associating it with a show, if that's what they want to do.Hope this helps!

 

[Jules711]

If it doesn't do that when you click order products, it may be if you recently set up a show. I think I did that recently and wanted to check out the outlet but it wouldn't let me because that host's party was up.

 

[tinat51796]

I thought the promt usually came up as soon as you clicked on "order products"

 

[fruit76loop]

It does if you have shows set up. Do you have your current shows set up?

 

[tinat51796]

Yes, I have three shows set up on my site right now. that's why I'm worried

 

[fruit76loop]

It might be because of your cookies. Clear your cookies and try it again or call a friend and have them try to place an order...see what happens...actually I can do it now...what's you website....www.pamperedchef.biz/????

 

[fruit76loop]

Duh...I see it in your siggy...I will try it be right back

 

[fruit76loop]

I just clicked on the order products and then clicked option 2 and it gave me the prompt like it should have!! You should be fine!!:thumbup: :thumbup:

 

[tinat51796]

Great! Thanks so much for checking it!

 

[fruit76loop]

No problem, just sorry I didn't think to go in and check it for you the first time!!!

 

[tinat51796]

No need to be sorry. I just appreciate your help. Sorry you're having trouble sleeping. I'm off to sleep now.