Hi Everyone~
I closed out a show the very end of August and with hurrying to get it in on the 31st and packing to go away, forgot to order 2 quick stir pitchers. One was for the host and one for a guest that was a past host.
I called the HO, told them the orders I forgot them on and they agreed the hostess needed one but not the guest I mentioned. I didn't realize (forgot the rules) she needed to have ordered $60 after using her past hostess discount not before. She had something like a $62 order before her discount and $57 after.
She is expecting to get a pitcher. I feel bad that I didn't catch this before it went in. I am still fairly new and feel horrible about it. So I wondered what you guys would do? She is not a past hostess for me, but would like to maybe have her host, if not at least keep her as a customer.
Maybe send her a coupon for so much off with her next order with me? Does anyone have a coupon they give their customers I might be able to use?
I would appreciate any ideas!
Thanks-
Kelly
**Not sure if this is where I should have posted this, if it needs to be moved that's fine )
I closed out a show the very end of August and with hurrying to get it in on the 31st and packing to go away, forgot to order 2 quick stir pitchers. One was for the host and one for a guest that was a past host.
I called the HO, told them the orders I forgot them on and they agreed the hostess needed one but not the guest I mentioned. I didn't realize (forgot the rules) she needed to have ordered $60 after using her past hostess discount not before. She had something like a $62 order before her discount and $57 after.
She is expecting to get a pitcher. I feel bad that I didn't catch this before it went in. I am still fairly new and feel horrible about it. So I wondered what you guys would do? She is not a past hostess for me, but would like to maybe have her host, if not at least keep her as a customer.
Maybe send her a coupon for so much off with her next order with me? Does anyone have a coupon they give their customers I might be able to use?
I would appreciate any ideas!
Thanks-
Kelly
**Not sure if this is where I should have posted this, if it needs to be moved that's fine )
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