Oh Man!!! Forgot to Add Booking!!!

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Discussion Overview

This thread discusses experiences related to forgetting to add bookings when submitting shows. Participants share their personal experiences and strategies for addressing this issue, including interactions with the Home Office and methods for correcting mistakes.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Exploratory

Main Points Raised

  • One participant expresses frustration about forgetting to add a booking and anticipates difficulty in getting help from the Home Office.
  • Another participant shares a similar experience where they were told by the Home Office that nothing could be done after forgetting a booking.
  • Several users mention the importance of adding a booking for the host automatically to ensure they receive the Double Host bonus.
  • One participant describes a method of adding a past host as a co-host to correct the mistake, noting that they have not faced backlash from hosts for this approach.
  • Another participant acknowledges the suggestion of adding the host as a booking but reflects on their own situation where slowing down would not have prevented the mistake.
  • Some participants discuss feelings of uncertainty about whether a new host will complete their show, which contributed to forgetting the booking.
  • One participant suggests covering the cost of the host special themselves if necessary, viewing it as good customer service to maintain future hosting opportunities.

Areas of Agreement / Disagreement

Views differ on the best approach to handle forgetting a booking, with some participants sharing strategies while others express uncertainty about the effectiveness of those strategies. No clear consensus emerges on a single best practice.

Contextual Notes

Participants share personal experiences and strategies based on their individual situations, reflecting a variety of approaches to managing booking mistakes.

Who May Find This Useful

Consultants who have experienced similar issues with bookings may find the shared experiences and strategies helpful in navigating their own situations.

pampchefrhondab
pampchefrhondab
Messages
2,759
I'm an idiot!! I just submitted a show and realized I forgot to add a booking!!

I don't think HO will help me, but I'm going to try to call - only a 5 hour wait!

I'll see what they say!
 
I did this a couple of weeks ago also. I called and they told me there was nothing they could do.

JoLynn
 
  • Thread starter
  • #3
Thanks for the heads up - I figured! I can understand not adding it if you call a day or two later, but immediately it's obvious you really did forget.
 
Too late... Always add your re-book for the host automatically, even if she doesn't say so. She will love having the Double Host bonus. It does show you a screen of the bookings as you "Finish". I suggest reading each screen as it comes up to be sure you don't forget anything... It helps to remind me to check on all the bookings, addresses, guest specials, etc. Lately a lot of people are forgetting things on Shows, so just slow down and take your time. The extra 5-10 minutes it takes is well worth it! Think how disappointed your Host will be not getting the Host Special at her friend's party!
 
  • Thread starter
  • #5
Adding the host as her own booking always is a good idea - thanks!

I could have given myself the advice of "slow down" though (LOL)! I actually just forgot about this booking because this person didn't order from the show! So even slowing down wouldn't have helped me in this situation!
 
When I've done that this is what I do: I add the past host to another show as the co-host (she doesn't get any of the benefits, just a co-host in name only) and I add the booking to that show. I tell the current host that I'm doing this to correct a mistake I made and that this booking really isn't hers. It doesn't happen often, but that's the simple way I've found to fix it. I have not had any host get mad at me for that.
 
  • Thread starter
  • #7
That is a good idea Linda. Someone else gave me that idea too. I only have one catalog show closing before this other show so hopefully that will close okay and all will work out!
 
you can't have a co-host on a catalog show....
 
  • Thread starter
  • #9
Oh, thanks for letting me know Linda. The host that booked from her may not even end up completing her show - I just have that feeling (you know what I mean). It's kinda why I forgot to put it in. I'll see what happens and make it right if I have to.
 
pampchefrhondab said:
Oh, thanks for letting me know Linda. The host that booked from her may not even end up completing her show - I just have that feeling (you know what I mean). It's kinda why I forgot to put it in. I'll see what happens and make it right if I have to.
Click to expand...

I know what you mean... I've had times when I have had the same feeling!
 
If you can't work it out any other way, I'd eat the cost and not ever let the host even know you made the mistake. Have the first host order what she wants as the host special and you pay the difference. While it may cost you to do this, it's good customer service and will be better for you in the long run. Because, if she doesn't get her host special, she may not host for you again.
 
  • Thread starter
  • #12
Tara B said:
If you can't work it out any other way, I'd eat the cost and not ever let the host even know you made the mistake. Have the first host order what she wants as the host special and you pay the difference. While it may cost you to do this, it's good customer service and will be better for you in the long run. Because, if she doesn't get her host special, she may not host for you again.
Click to expand...

Yeah, that's what I meant when I said I would make it right.
 
  • Thread starter
  • #13
Tara B said:
If you can't work it out any other way, I'd eat the cost and not ever let the host even know you made the mistake. Have the first host order what she wants as the host special and you pay the difference. While it may cost you to do this, it's good customer service and will be better for you in the long run. Because, if she doesn't get her host special, she may not host for you again.
Click to expand...

Yeah, that's what I meant when I said I would make it right. The host is a friend of mine so she would understand anyway, but I will let her get the special and I'll eat it.
 

Frequently Asked Questions

What does "Oh Man!!! Forgot to Add Booking!!!" mean in the context of Pampered Chef?

This phrase typically refers to a situation where a consultant realizes they forgot to include a booking or party date during a sales event or follow-up with a customer. It's a common oversight that can impact future sales and bookings.

How can I rectify a situation where I forgot to add a booking?

If you realize you've forgotten to add a booking, reach out to the customer as soon as possible. Apologize for the oversight and ask if they would still be interested in hosting a party. You can also offer incentives to encourage them to book.

What are some strategies to prevent forgetting to add bookings in the future?

To avoid forgetting bookings, create a checklist for your events that includes a reminder to ask for bookings. Additionally, consider using a calendar or scheduling app to keep track of potential parties and follow-ups with customers.

How important are bookings for my Pampered Chef business?

Bookings are crucial for a Pampered Chef consultant's business as they directly impact sales and income. Hosting parties allows you to showcase products, engage with customers, and generate new leads for future sales.

What should I do if a customer is hesitant to book after I forgot to ask?

If a customer is hesitant to book after your oversight, listen to their concerns and provide reassurance. Highlight the benefits of hosting, such as exclusive discounts, free products, or the fun of gathering friends. Offering a limited-time incentive can also help motivate them to book.

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