No-Shows at the Fair - What Do I Do Now?

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Discussion Overview

The thread explores various strategies for handling leads from a recent fair where participants received numerous "no" responses. Participants share their thoughts on whether to follow up with these leads and how to manage the associated costs.

Discussion Character

  • Exploratory
  • Opinion-based
  • Anecdotal

Main Points Raised

  • One participant, identifying as a consultant, typically calls leads who did not show interest to offer a free cooking show but is unsure about distant leads.
  • Another participant suggests sending a thank you note with a business card and a discount coupon to encourage orders.
  • One participant expresses doubt about the cost-effectiveness of mailing to all leads, questioning the value of spending $60 on postage.
  • Another participant mentions sending emails to those who provided email addresses, offering a discount, but is also concerned about the distance of leads.
  • One participant shares a theory of not following up with leads that are too far away, while another disagrees, emphasizing the importance of timely follow-up.
  • Several participants discuss the idea of sending a smaller number of follow-ups over time to manage costs.
  • One participant mentions using postcard stamps as a more economical option for mailing.

Areas of Agreement / Disagreement

Views differ on whether to follow up with distant leads and the best methods for doing so. There is no clear consensus on the most effective approach to managing these leads.

Contextual Notes

Participants share personal experiences and strategies related to lead management after fairs, reflecting a variety of opinions on follow-up practices and cost considerations.

Who May Find This Useful

Consultants looking for insights on managing leads from events may find the shared experiences and suggestions relevant to their own practices.

Koolotus
Messages
860

Okay, I have a question for ya'll! From my recent fair I have a stack of no's or no markings. Normally I would call all of them and tell them they won a free cooking show and see where it goes from there. But.... There is a stack that live to far away from me that I wouldn't want to do a regular show, let alone a free one.So question is:
What do I do with those leads?
Garbage?
mail information?
Give them away to some of you who live closer, or girls in my cluster?
Help me out!

help.gif







 
You could send them all a thank you for stopping by your booth and enclose your business card and a 10% off coupon. I have heard people say this is a great way to get extra orders.
 
I never thought of that jillchef! I have 150 no's on drawing slips that my director said to trash. Do you think it would be worth the postage ($60!!)??
 
You'll never know unless you try, Gillian. Try sending out a random amount and see how it goes. To send out all 150 might be too much money--for me anyway. That's a lot of leads! Unfortunately the ones you don't send anything too may be the ones who might come back to you later. I know I sound wishy washy but there are pros and cons. Good luck!
 
  • Thread starter
  • #5
I did send an email to the ones that gave me email addresses and offered them a 15% discount. But the postage has we scratching my head too. I mean even if they did want to host a show, I wouldn't want to do it. I really don't remember them. I might get a recruit lead, but that's a big maybe, especially for you gillian!
I went through my no's and called all the ones within show distance and gave them a free cooking show.
It's the ones that are to far that have me stumped!
swoon1.gif
 
My theory on the ones that you wouldn't want to do a show for or that are too far is not to follow up. Does that make sense to you?
 
  • Thread starter
  • #7
Nope, not at all! :)
 
gilliandanielle said:
I never thought of that jillchef! I have 150 no's on drawing slips that my director said to trash. Do you think it would be worth the postage ($60!!)??

Tax write off!! LOL:)
 
Yeah, but I have to find $60 right now!! I can't even follow up with the one's I have already!
 
Maybe send out little each week.
 
If you don't follow up within 24-48 hours, your chances plummet. Be a pro - when you book a fair, book the time to follow through. No, I don't always do it well myself, but the proof is in the pudding - the answer is almost always YES when I call the next day, and almost always NO when I call weeks later.

One thing I heard from my wife's MaryKay director, is it never hurts to apologize - I have done that twice, and gotten bookings both times. "Mary, I am SO sorry I didn't get back with you sooner - would you forgive me? (SILENT UNTIL SHE RESPONDS...is she Really going to say no?) Thank you. I was hoping we could still get together and do a great cooking demo for you and your friends... Good luck!
 
Rather than send something that requires a first class mail stamp, send something that only requires a postcard stamp. Get some post card stock and make something up to print. If you're computer savvy enough, you could probably even figure out how to print the mailing addresses on them.
 
gilliandanielle said:
I never thought of that jillchef! I have 150 no's on drawing slips that my director said to trash. Do you think it would be worth the postage ($60!!)??

You might do 15 a week over the next 10 weeks and see how it goes.
 

Frequently Asked Questions

What should I do if a customer doesn't show up for their scheduled Pampered Chef party at the fair?

If a customer doesn't show up, reach out to them as soon as possible to check in. They may have forgotten or encountered an issue. Offer to reschedule their party or provide them with a special offer to encourage them to book again.

How can I handle the situation if multiple guests don't show up at my booth?

If multiple guests don't show up, stay positive and use the opportunity to engage with other fair attendees. You can also follow up with those who missed the event to see if they would like to schedule a private consultation or party at a later date.

Should I offer incentives to encourage attendance at my Pampered Chef parties?

Yes, offering incentives such as discounts, free products, or exclusive offers can motivate guests to attend. Make sure to promote these incentives in your marketing materials leading up to the event to increase interest and attendance.

What can I do to prevent no-shows at future fairs?

To reduce no-shows, send reminders to guests a few days before the event via email or text. Consider creating a calendar invite for them to add to their schedules. Additionally, ensure that your event is engaging and offers value to encourage attendance.

Is it worth it to follow up with no-shows after the fair?

Absolutely! Following up with no-shows can help you understand their reasons for not attending and provide an opportunity to reschedule or offer them special deals. This can turn a missed opportunity into a future sale or booking.

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