No Orders? Check Your Website to See If It's Worth It

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Discussion Overview

This thread centers around the experiences of Pampered Chef consultants regarding the effectiveness of their personal websites in generating orders. Participants share their thoughts on advertising strategies, customer engagement, and the technical aspects of using their websites.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Technical explanation

Main Points Raised

  • One participant expresses concern about not receiving orders despite advertising their website, questioning its value.
  • Another participant, identifying as a consultant, mentions that their website is crucial for online shopping, especially for customers on military bases, and emphasizes the importance of time in building a customer base.
  • Several users mention the effectiveness of monthly newsletters in driving traffic to their websites.
  • One participant shares their experience of getting random orders a few times a month and highlights the importance of promoting the Online Outlet.
  • Some participants discuss the rules around advertising websites, noting the need to adhere to company policies.
  • Another participant explains how to check if people are viewing their website or opening e-vites, sharing specific steps to access this information.
  • One participant notes that orders placed through the website are directly processed in the system, simplifying the order management process.

Areas of Agreement / Disagreement

Views differ on the effectiveness of websites in generating orders, with some participants finding them valuable while others express frustration over low order rates. There is no clear consensus on the overall effectiveness of websites.

Contextual Notes

Participants share personal experiences and strategies related to their websites, emphasizing the importance of marketing and customer engagement in the context of their consulting businesses.

Who May Find This Useful

Consultants looking for insights on website usage, advertising strategies, and customer engagement may find this discussion relevant.

ponvn591
Messages
35
I have advertised my website and I know that people have looked at it but know one has ordered anything. I should get an e-mail if they placed an order right? Just wondering if the website is worth it.:confused:
 
How long have you been using it?Are they opening the web invites? (There's a way to look & see.)I'm on a military base overseas. Everyone here shops on line most of the time. So a website is crucial here. Plus it allows the friends/family in the states & on other bases around the world to shop online & it count toward my host's show. They LOVE that they can collect stateside orders & have them count. I do have shows with no web orders, but then I have shows with lots of web orders. It's definitely worth it to me. It looks like you are fairly new to the web page. Just give it some time! I advertise it on my business cards, flyers, catalogs, etc. Anyone who looks at any type of marketing material of mine sees it. It's even on the back windshield of my car AND my husband's car! LOL
 
also: I'm doing a monthly newsletter now which is sending lots of business to my web page.
 
ponvn591 said:
I have advertised my website and I know that people have looked at it but know one has ordered anything. I should get an e-mail if they placed an order right? Just wondering if the website is worth it.:confused:
Please be careful when advertising your site. HO has very strict rules about how we can do that. If by advertise, you actually mean "promote" by including information in messages to your family, friends and current customers, then you're OK. The policies are downloadable from Consultant's Corner, and should be read by every consultant.
 
The best use of your website is for outside orders on shows. Make sure your hostesses are using it to their advantage.Beyond that, it takes time to build up your customer base and just get those random orders. I've been a consultant for 4 years now and get those random orders only about 2-3x a month, if that.I also send out a monthly newsletter and make sure I tell EVERYONE about the Online Outlet.
 
chefann said:
Please be careful when advertising your site. HO has very strict rules about how we can do that. If by advertise, you actually mean "promote" by including information in messages to your family, friends and current customers, then you're OK. The policies are downloadable from Consultant's Corner, and should be read by every consultant.
I was thinking the same thing about people advertising their websites. I was googling something before and it took me to a consultant's blog page and there was a PC logo that took you to her website with "book a cooking show or order online" below it. Then below that it said: * The Kitchen Store that comes to your Door!I didn't think we were allowed to do this?
 
No, we're not allowed to do that. And besides that, it's the old tag line, anyway.
 
chefann said:
No, we're not allowed to do that. And besides that, it's the old tag line, anyway.

I noticed that, but it is a very current blog. The consultant was at the 2009 conference.
 
DebbieJ said:
The best use of your website is for outside orders on shows. Make sure your hostesses are using it to their advantage.

Beyond that, it takes time to build up your customer base and just get those random orders. I've been a consultant for 4 years now and get those random orders only about 2-3x a month, if that.

I also send out a monthly newsletter and make sure I tell EVERYONE about the Online Outlet.

What she said. :D

It is priceless for gathering outside orders on a show. . .you just have to be sure you tell people how. I include this step-by-step information in every invitation I send (and I send all my host's invites).

I get random online orders (especially now that I'm getting home office leads) from time-to-time and more after I send my monthly newsletter.
 
chefjeanine said:
What she said. :D

It is priceless for gathering outside orders on a show. . .you just have to be sure you tell people how. I include this step-by-step information in every invitation I send (and I send all my host's invites).

I get random online orders (especially now that I'm getting home office leads) from time-to-time and more after I send my monthly newsletter.

Ummm, yeah - and again - What she said. :D
 
How can you look and see if people are viewing your website or opening e-vites? Thanks.
 
takamk said:
How can you look and see if people are viewing your website or opening e-vites? Thanks.

Go to your website from consultant's corner and click on working with your shows. Click on the green arrow next to where it says:

VIEW: Open Shows Closed Shows

and it will show you your shows. choose which everyone you want and it will show you what is going on.

Hope this helps.

Danielle :chef:
 
takamk said:
How can you look and see if people are viewing your website or opening e-vites? Thanks.
I don't know if there is a way to see if people are looking at your website, but as far as opening the e-vites...go into the Guest List, and on the column "last email sent", click on "View more" under the date/timestamp. At the TOP of the page, a box pops up and shows you if they have opened the email or not.The only pain about this box, is that if you have a list of 40 names in the Guest List..the box always stays at the top of the page- so you have to scroll up/down between clicking on "View More" and the box to see.it is handy though- because it's not uncommon for 1/3 or more of the e-vites to never get opened. Probably dumped in Spam folders...so I encourage my hosts to try to invite personally or give me their mailing address too for a postcard invite.Tip though: if YOU are doing the invites or entering the guests into the PWS for evites...log into your PWS as the host and do them. Otherwise, when you send the e-vite, or when the reminders go out automatically (if you leave that option on)..it will go out as YOUR name/email, and not your hosts! That makes no sense why they programmed it that way- it should always default to the HOST's Name or Email in my opinion- but that's not how it works. You have to be logged in as her host ID on your PWS. I learned that the hard way- several folks got MY email reminders and either didn't now who I was and ignored it, or it went to a blocked folder because I wasn't on their allowed-sender list.
 
Ummm, yeah - and again - What they said. :D
 
  • Thread starter
  • #15
SO when someone is putting an order for a show on my website, what do they do? I know they find the item they want and click on the link that say something about how to purchase and then they go and click on the host's name,right? Well after their order is complete do I have to put their order on Pampered Partner Plus for them to get it or is their order complete when they did it?
 
Their order is directly put into P3, which makes it really nice. Their order will then be shipped to the host, or directly to them (if they marked this option, which is slightly higher shipping, but necessary if living out of state). Website is definitely worth it. I'm really working wedding registries. They are so easy. Orders come in, are already paid for, and are shipped out from HO. How easy is that?
 
ponvn591 said:
SO when someone is putting an order for a show on my website, what do they do? I know they find the item they want and click on the link that say something about how to purchase and then they go and click on the host's name,right? Well after their order is complete do I have to put their order on Pampered Partner Plus for them to get it or is their order complete when they did it?

They do not automatically transfer to P3 if they are associated with a show. You have to review the order first (I recommend adding them as a contact at this point too), then go to P3, open the appropriate show & click the "Copy PWS Orders" link (it's on the top half of the screen, you may have to scroll right to see it depending on how small you have your screen. It's in the same section where you would choose if the person is the host, co-host, consultant acting as host, etc. Once you transfer the orders, the host benefits will reflect the update.

When you receive an individual order (not associated with a show), you will get an e-mail notification (which is delayed! These are not instant from the time the person hits submit) and then a couple of days later you'll see it show up in P3 under your Online Order tab (in the section where you choose Contacts, Shows, Non-Commission orders, etc.)
 
I love my website- I have been getting a lot of web/outside orders! give it time :-)
 

Frequently Asked Questions

What should I do if I have no orders this month?

If you have no orders this month, the first step is to check your website for any potential issues. Ensure that your site is functioning properly, that products are displayed correctly, and that customers can easily navigate and place orders. Additionally, consider reaching out to your network to remind them of your offerings and encourage them to place orders.

How can I check if my website is attracting visitors?

You can check your website's traffic by using analytics tools that track visitor numbers, page views, and user behavior. This data can help you understand if your website is attracting potential customers and where improvements may be needed to increase engagement.

What features should I look for on my website to ensure it's effective?

Look for features such as user-friendly navigation, clear product descriptions, high-quality images, and easy checkout processes. Additionally, ensure that your website is mobile-friendly, as many customers shop using their smartphones. A well-designed website can significantly impact customer experience and sales.

How can I improve my website to increase sales?

To improve your website, consider updating product images, optimizing descriptions for search engines, and adding customer testimonials. You might also want to implement promotional offers or discounts to entice visitors to make a purchase. Regularly updating content and maintaining an active presence can also help keep your audience engaged.

Is it worth investing time in my website if I have no orders?

Yes, investing time in your website is crucial even if you currently have no orders. A well-maintained and optimized website can attract new customers and encourage repeat business. By continuously improving your site and marketing efforts, you increase the likelihood of generating sales in the future.

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