dannyzmom
Gold Member
- 9,271
Click For Summary
Discussion Overview
This thread centers around participants sharing their experiences and strategies for making reminder calls for cooking shows. Various phone scripts and methods are discussed, highlighting personal approaches to engaging with guests.
Discussion Character
- Anecdotal
- Opinion-based
Main Points Raised
- One participant, identifying as a consultant, shares a script that includes details about the cooking show and a drawing for a gift for attendees who arrive on time.
- Another participant describes using a calling system that automates reminder calls, noting its effectiveness and the ability to track responses.
- One participant mentions adjusting their script based on the type of show and current promotions, emphasizing the importance of personalization.
- Several users express interest in obtaining phone scripts from others in the thread.
- One participant clarifies that only those who arrive on time are entered into a drawing for a gift, correcting a previous statement.
Areas of Agreement / Disagreement
Views differ on the best method for making reminder calls, with some participants favoring personal calls while others prefer automated systems. No clear consensus emerges on a single effective approach.
Contextual Notes
Participants share their personal experiences and preferences regarding reminder calls, reflecting a variety of techniques and scripts used in their businesses.
Who May Find This Useful
Consultants looking for ideas on how to effectively remind guests about cooking shows may find the shared scripts and experiences beneficial.
DZmom
- 1,059
When I make reminder calls, I say, "Hi, this is Donna w/The Pampered Chef! I'll be your consultant on Thursday @ Beth's cooking show. I love to make it as easy as possible for my hosts, so I am making all Beth's reminder calls and updating her RSVP list. I hope you'll be able to make it! The show's Thursday @ 6:30 and we'll be giving away a gift to the lucky winner of our ontime drawing!
Last edited:
dannyzmom
Gold Member
- 9,271
KellyRedHead
- 634
I just started using a calling system where I go to the website of the company I am using, put in the phone numbers. Then record a message by calling into a number for the recording. I have these message go out during the day before the show, when most people are at work so it is left mostly on answering machines.
I have good luck with it so far. the hostesses say they get several phone calls after this recording is made. And on the website it tells me if there was a answer and if it was a machine.
I know calling personally is good to (helps make that connection) but if you don't have time this is a good way also. I also but in the script I use to call me with my phone # and/or website to place an order or contact the hostess .
HTH maybe make things easier for some-
If you want my phone script I will put in on later, leaving now for a picnic
Kelly
I have good luck with it so far. the hostesses say they get several phone calls after this recording is made. And on the website it tells me if there was a answer and if it was a machine.
I know calling personally is good to (helps make that connection) but if you don't have time this is a good way also. I also but in the script I use to call me with my phone # and/or website to place an order or contact the hostess .
HTH maybe make things easier for some-
If you want my phone script I will put in on later, leaving now for a picnic
Kelly
dannyzmom
Gold Member
- 9,271
KellyRedHead said:I just started using a calling system where I go to the website of the company I am using, put in the phone numbers. Then record a message by calling into a number for the recording. I have these message go out during the day before the show, when most people are at work so it is left mostly on answering machines.
I have good luck with it so far. the hostesses say they get several phone calls after this recording is made. And on the website it tells me if there was a answer and if it was a machine.
I know calling personally is good to (helps make that connection) but if you don't have time this is a good way also. I also but in the script I use to call me with my phone # and/or website to place an order or contact the hostess .
HTH maybe make things easier for some-
If you want my phone script I will put in on later, leaving now for a picnic
Kelly
Yes, Kelly, I would love if you posted your script - thanks!!
Lisa/ChefBear
Gold Member
- 1,289
Here's my basic phone script, I change.........I change my script depending on if it's a Theme show or if I'm offering something special, what month it is.
Hi, Shannon asked me to call to remind you about her upcoming PC
show. I"m Lisa McVaugh, and I am looking forward to meeting you at her show tomorrow afternoon, at 2:00 p.m. I can't wait to tell you about the 60
NEW and Redesigned products and the current special of our new Traditions Stoneware on sale for 20% off!! They make great birthday, Anniversary and Christmas Presents and Christmas is only 108 days away!! I’m having a contest for each stone bought, you’ll be entered into a drawing for a prize that I’ll send out at the end of the month to a lucky winner, more you purchase more entries!!
If you can not attend & would like to place an order, I’ll be leaving some catalogs with Shannon, so call her at 570-XXX-XXX or visit my
web site at /chefbear or call me at 570-XXX-XXXX, by Sept. 13th,
as that’s when she’ll be closing out her show. Even if you didn’t RSVP, please come if you can, we’ll have plenty of food!! Thanks and hope to see you at the show tomorrow afternoon, and remember to bring an adult guest and pick from my goodie bag!!
I use Calling Post to make my calls, wonderful, as I record my message and it sends it out to however many people I've got set to send it to. It will show me a report that I can show hostess on who I contacted and how they rec'd the message. Best $37.50 I ever spent for my business, as it allows me to make 500 calls for that price!!
HTH,
Lisa
Hi, Shannon asked me to call to remind you about her upcoming PC
show. I"m Lisa McVaugh, and I am looking forward to meeting you at her show tomorrow afternoon, at 2:00 p.m. I can't wait to tell you about the 60
NEW and Redesigned products and the current special of our new Traditions Stoneware on sale for 20% off!! They make great birthday, Anniversary and Christmas Presents and Christmas is only 108 days away!! I’m having a contest for each stone bought, you’ll be entered into a drawing for a prize that I’ll send out at the end of the month to a lucky winner, more you purchase more entries!!
If you can not attend & would like to place an order, I’ll be leaving some catalogs with Shannon, so call her at 570-XXX-XXX or visit my
web site at /chefbear or call me at 570-XXX-XXXX, by Sept. 13th,
as that’s when she’ll be closing out her show. Even if you didn’t RSVP, please come if you can, we’ll have plenty of food!! Thanks and hope to see you at the show tomorrow afternoon, and remember to bring an adult guest and pick from my goodie bag!!
I use Calling Post to make my calls, wonderful, as I record my message and it sends it out to however many people I've got set to send it to. It will show me a report that I can show hostess on who I contacted and how they rec'd the message. Best $37.50 I ever spent for my business, as it allows me to make 500 calls for that price!!
HTH,
Lisa
Frequently Asked Questions
What is a phone script for reminder calls in direct sales?
A phone script for reminder calls is a pre-written guide that helps sales representatives communicate effectively with their customers. It typically includes key points to mention, questions to ask, and a friendly tone to ensure the conversation is engaging and informative.
Why are reminder calls important in direct sales?
Reminder calls are crucial in direct sales as they help maintain customer engagement, reinforce relationships, and remind customers of upcoming events, promotions, or product launches. They can significantly increase attendance at parties or events and boost sales by keeping your offerings top of mind.
How can I create an effective phone script for reminder calls?
To create an effective phone script, start by introducing yourself and your purpose for calling. Include a friendly greeting, mention the specific event or promotion, and highlight any benefits for the customer. Be sure to ask open-ended questions to encourage dialogue and allow for any customer concerns or questions.
What should I do if a customer doesn’t answer my reminder call?
If a customer doesn’t answer your reminder call, leave a concise and friendly voicemail. Mention your name, the purpose of your call, and a brief reminder about the event or promotion. Encourage them to call you back with any questions and consider sending a follow-up text or email for added reinforcement.
How can I handle objections during reminder calls?
When handling objections during reminder calls, listen actively to the customer's concerns and acknowledge their feelings. Respond with empathy and provide solutions or alternatives that address their objections. Keep the conversation positive and focus on the benefits of attending the event or taking advantage of the promotion.
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