My Knife is Chipped Beyond Repair - 90 Days Later

[vgmontes]

Wow, I can't believe how badly my knife is chipped! It has even been 90 days!

It must have been a defect. I won't even dare put it in the dishwasher.

 

[babywings76]

Call HO and see about getting it replaced.

 

[DebbieJ]

do you have the honing tool? You need it.

 

[pampchefsarah]

Wow, I can't believe how badly my knife is chipped! It has even been 90 days!

It must have been a defect. I won't even dare put it in the dishwasher.

You're not using it on a glass cutting board, are you?

 

[Dotty]

It isn't dishwasher safe.

 

[vgmontes]

1. No im not using a glass cutting board
2. Well then, I guess it's a good thing I don't put any pc products in the dishwasher lol

 

[MLinAZ]

I had the tip of my santoku knife break off. I did an adjustment, sent it in and they sent me a replacement without any hassle.

I don't know about chipping though...

 

[AnnieBee]

1. No im not using a glass cutting board
2. Well then, I guess it's a good thing I don't put any pc products in the dishwasher lol

Actually, what I love (and tell people) about PC tools is that almost all of them DO go in the dishwasher.

The main ones to be careful about are knives (shouldn't put ANY good quality knives in the DW tho' bacause DW detergents are so harsh), non-stick cookware (ditto), bamboo pieces that are NOT all one piece (tongs and bowls), SOME of the plastic lids. (NOTE: this is not a comprehensive list!)

I'd go crazy if I had to handwash everything, LOL! Love that I can throw my mandoline, foodchopper, plastic colander and bowls, bamboo tools, EAD, garlic press, etc in the dishwasher, and I think it's a huge selling point.

So eve if you continue to handwash at home be sure to tell your customers not to, LOL!

 

[Dotty]

1. No im not using a glass cutting board
2. Well then, I guess it's a good thing I don't put any pc products in the dishwasher lol

In that case, it must be a defective knife. It shouldn't chip. I'm sure HO will take care of it for you! I have had a forged cutlery paring knife for years and have never had a problem with it.

 

[minirottie]

I know this is an old thread but I'm having to send my Utility Knife in as it has 4 chips in it. I've maybe used it 5 times, never on a glass board, and never in the dishwasher.