My First Wedding Registry...help!

[elizabethfox]

I had a couple from Maryland sign up for a wedding registry on my PWS. I think they were reffered by a past customer who was super happy with her order and my emails to her. :love:
I have their email, phone, and addy. I know I need to contact them and thank them for opening a registry, but what else do I need to do? This is my first wedding registry and I am at a loss as to what all I need to do to help this couple have a successful wedding registry.
Do they get some registry cards from Pampered Chef or do I need to get them some?
Any help would be appreciated!!:balloon:

 

[wadesgirl]

They get registry cards sent to them by HO but not that many, you may want to ask if they want additional ones. I don't really think you have to do anything now, just sit back and wait for orders to come in.

One good tip, send them a card after their wedding, I would have liked it if the consultant who did my bridal shower thought enough to send me good wishes. Builds good customer service.

 

[chefann]

They will get 30 registry cards from HO, with a catalog. I suggest that, in your thank you letter, you ask them how many additional cards they'll need. You can order additional cards from Merrill (plain or personalized with your PWS address); or you can copy the image from Merrill's site and print your own (that's the sneaky way).

 

[elizabethfox]

They get registry cards sent to them by HO but not that many, you may want to ask if they want additional ones. I don't really think you have to do anything now, just sit back and wait for orders to come in.

One good tip, send them a card after their wedding, I would have liked it if the consultant who did my bridal shower thought enough to send me good wishes. Builds good customer service.

That's a great idea about the card! I will make sure to do that!:balloon:

 

[chefann]

They will get a reminder from HO about redeeming their registry rewards before they expire, but it's a good idea (if you see that they're going to expire and haven't been redeemed) to send a personal note or phone call to remind them again. And suggest they have a show about 6 months after the wedding, too. They can show off pictures from the wedding and honeymoon, and can use their show benefits to get the things they forgot to register for or have figured out they need.

 

[finley1991]

I send a Season's Best as a thank you for registering with me gift.

 

[elizabethfox]

They will get a reminder from HO about redeeming their registry rewards before they expire, but it's a good idea (if you see that they're going to expire and haven't been redeemed) to send a personal note or phone call to remind them again. And suggest they have a show about 6 months after the wedding, too. They can show off pictures from the wedding and honeymoon, and can use their show benefits to get the things they forgot to register for or have figured out they need.

Thanks! Boy..everyone here sure is on top of things!! HA HA...thought it was going to take me a while to get an answer and here it is 15 min after I got on the computer and I have it!

How do I know if they are about to expire?? Will it tell me on my PWS on their registry??

 

[elizabethfox]

I send a Season's Best as a thank you for registering with me gift.

I plan on doing that too!

Thanks!

 

[chefann]

Yes- you can look at their registry and see when the rewards expire. It's something like 3 months after the wedding. HO sends a reminder on the wedding date, but it's early enough before the actual expiration that it's easy to overlook.

 

[elizabethfox]

Oh and one more thing...rofl.
Is there a place on my PWS for sending thank you emails?? Last time I tried to send a thank you for an online order, it didn't show any thank you themed emails. It was all about "check out my website" , " host a 30 min chicken show", etc.

 

[elizabethfox]

Yes- you can look at their registry and see when the rewards expire. It's something like 3 months after the wedding. HO sends a reminder on the wedding date, but it's early enough before the actual expiration that it's easy to overlook.

Thanks for the help!

 

[chefann]

Nope. There are "thank you for attending the show" emails, but they're only available to people on a guest list for a show. If you want it, send a note to HO to suggest it. They really do listen to us.