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The thread discusses various methods participants use to enter sales from booths or fairs, particularly focusing on the use of catalog shows and handling customer orders. Participants share their personal experiences and preferences regarding order management and customer service.
Views differ on the best approach to handling orders and customer service, with no clear consensus emerging on a single method.
Participants share their personal experiences and preferences, reflecting a variety of approaches to managing booth sales and customer interactions.
This discussion may be of interest to Pampered Chef consultants looking for insights on managing sales from booths and fairs.
sarahlegare said:Yeah, I do it as a catalog show if there's enough orders!! If not, just tag it on to someone's show & you'd be responsible to get the product from the host to the guest!! Good luck!
Chef Kearns said:I just cover the direct shipping. I charge them the $4 and pay the difference as a thank you. That way you don't have to fool with driving around town to make pick-ups and/or deliveries. If that is the type of customer service you wish to provide that is AWESOME, but I choose not to and handle Chef Success over the phone or through email.
Chef Kearns said:I didn't say "Chef Success"I wrote "c" "s" and it changed it to Chef Success. LOL too funny!! Now I sound like an idiot (not like that'd be the only reason
):angel:
To maximize booth sales, focus on creating an inviting display that showcases your products effectively. Engage with attendees by offering samples or demonstrations, and ensure you have promotional materials available. Collect contact information for follow-ups and consider offering exclusive event discounts to encourage immediate purchases.
Catalog shows are a great way to reach customers who may not attend in-person events. Provide hosts with catalogs and order forms, and encourage them to share the show with their network. Offer incentives for hosts, such as discounts or free products, to motivate them to promote the show actively.
Highlight your best-selling products and any new or seasonal items that may attract attention. Consider showcasing products that are easy to demonstrate or sample, as this can engage potential customers and encourage them to make a purchase. Additionally, have a few high-ticket items available to upsell.
After the event, promptly follow up with leads through personalized emails or messages. Thank them for visiting your booth and remind them of any special offers. Include a call to action, such as inviting them to place an order or host a catalog show, to keep the conversation going and encourage sales.
Avoid common mistakes such as not providing enough information to the host or failing to promote the show adequately. Ensure that the host understands how to share the catalog and engage their network. Additionally, be mindful of setting a clear timeline for orders and follow-ups to keep the momentum going throughout the show.