Lost Host? Get Help and Tips for Dealing with a Difficult Host

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Discussion Overview

This thread discusses experiences and strategies related to managing difficult hosts in Pampered Chef shows, particularly when hosts become unresponsive or cancel their events. Participants share personal anecdotes and suggestions for handling such situations.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Exploratory

Main Points Raised

  • One participant describes a situation where a host became unresponsive after initially expressing excitement about hosting a show.
  • Another participant suggests the idea of "bless and release," indicating that sometimes it's best to let go of the situation and move on.
  • Several users mention their own experiences of having hosts who eventually contacted them after a period of silence, suggesting that patience may be beneficial.
  • One participant shares a strategy of potentially visiting the host in person to check in, expressing concern for their well-being.
  • Another participant reflects on the frustrations of unresponsive hosts, noting societal communication issues and the importance of follow-up.
  • One participant provides an update about successfully contacting their host, who was busy but eventually planned to close the show.
  • Another user recounts a lengthy experience with a host who ultimately canceled after several months, leading to a decision to refund orders and move on.

Areas of Agreement / Disagreement

Participants generally agree on the challenges of dealing with unresponsive hosts, with many expressing similar sentiments about the need to let go of the situation. However, there are differing opinions on whether to pursue contact further or to wait for the host to reach out.

Contextual Notes

The discussion reflects personal experiences within the context of Pampered Chef shows, highlighting the emotional and logistical challenges faced by consultants when hosts do not follow through.

Who May Find This Useful

Consultants who encounter difficulties with hosts may find the shared experiences and strategies helpful in navigating similar situations.

P
pampered2007
Messages
289
Sorry for this being so long................
Ok, I'm not to sure what to do about this host. Here is the situation...
I was making calls about a month and a half ago to various bridal shops trying to set up times to meet with owners to give them info. on the online wedding registry. When I called this one shop, the girl that answered the phone told me that she herself was getting married and loves Pampered Chef! So we contacted one another and set up a day and time to meet with her so I could give her the host packet for the home show that she decided she wanted to host and to give her registry info. I did meet with her at her house and everything seemed fine. She was very excited! She asked for 30 invites but said that she would just personally hand them out and I didn't have to mail them. ( I wasn't very comfortable with that) I made a host coaching call to her to see how things were going and she said that people were telling that they were unable to attend but wanted to place orders. She asked if it would be alright to turn her home show into a catalog show, and of course I said that was fine. I asked her how many orders she had so far and her only answer was that she didn't have them altogether yet. She set up a day for her to call me to close her show. I have yet to hear from her and it's been almost a month. I have called 2 or 3 times since then and no return call. I have left messages at her home and on her cellphone. I am really getting irritated with this host and I want this so-called show either closed or rescheduled. I am also concerned that maybe something happened. I don't know.

So, my question is this.......What do I do??? Do I attempt to contact her one more time? And if so, what should I say OR what can I say to get this host to call me back? I would also like to have my host packet back. I gave her registry brochures for herself and her engaged co-workers, catalogs, and a recruiting cd!!

Does anyone have any suggestions??? I am really lost on this one. Thank you!
 
bless it, release it and move on to another group
 
Like Teresa said, release it. I just released two catalog shows and it feels SOOOO good.
 
As Debbie and Teresa said Bless and Release. You never know when she might call you to close the show. I had a catty show in Nov and I never did get a hold of her. Then one day in jan she called me and told me she wanted to close her show. It wasnt very big but it was still a show.
 
Bless and release is good but could you maybe just show up one day? When you see her you could just say you were worried that something had happened as you haven't received any return phone calls or You knew she was busy so you came by to collect the orders to save her the trouble...
Who knows? She may have just been SO busy with her upcoming wedding and had good intentions to call you back it never happened. She may either be relieved you came by or embarrassed that she was avoiding you.
 
  • Thread starter
  • #6
Thank you everyone for your helpful suggestions. I think I am going to try to contact her one last final time this afternoon. I plan on trying her cellphone and her home phone. And if I don't hear back from her, then I will just let it be. She was so excited in the beginning so I do find this kinda strange not hearing from her. So we'll see what happens I guess.
 
SorrySo sorry, I know it can be a bummer to have someone act so excited and really want a show but when it comes closer to the time, they flake out on you. It could be a person who bad mouthed PC (oh they are so expensive, or I hate the XXXX tool it gave me so many problems) or it could just be that they are too inconsiderate to pick up a phone and tell you they changed their minds.
I really believe our society is so messed up, I mean we have so many ways to communicate that there is no reason for someone not getting in touch with us about a cancelled show. Even snail mail is acceptable! LOL

Debbie :D
 
  • Thread starter
  • #8
UPDATE:
I talked to my host and she has been very busy with so many things going on at once. Apparently she is waiting on her mom to place an order before she can close her show. She did tell me that one of her friends would like to have her order by June 1st and asked me how long it takes to receive an order. I told her that it takes about a week so we really need to close her show asap. We also need to have the show closed by the end of May if she wants to take advantage of the April host specials. Grrrr! Procrastination drives me crazy! LOL Thank you everyone for all your helpful replies.
 
We can only do our best. There have been times when I just had to let it go- they'll contact me eventually. I've had shows open for up to 4-6 weeks after the party in my carreer. it is a rarity- but we don't have total control of the situation.
 
I feel your pain. I had one of these from January - long story short she cancelled her show after 3 months! I only received payment for 2 orders. I had a hard time reaching the two since one of the items had been discontinued. So I just mailed each of them a refund check w/a letter stating the host cancelled her show and asked me to refund their money. I just cut my losses that way! Both checks have now been cashed and I feel so happy to be done w/it:)!!
 

Frequently Asked Questions

What should I do if my host is unresponsive?

If your host is unresponsive, try reaching out through multiple channels such as text, email, or phone calls. Be polite and understanding, as they may be busy. If you still don’t receive a response, consider sending a friendly reminder about the upcoming event and offer assistance to help them get back on track.

How can I motivate a difficult host?

To motivate a difficult host, focus on building a positive relationship. Offer incentives, such as exclusive products or discounts, for their efforts. Share success stories from other hosts to inspire them, and provide clear, step-by-step guidance on how to promote their party effectively.

What if my host is not promoting the party?

If your host is not promoting the party, gently remind them of the importance of their role in its success. Provide them with easy-to-use promotional materials, such as social media posts or email templates. Encourage them to share their excitement about the products and offer to help them brainstorm ways to engage their guests.

How can I handle a host who is negative or complaining?

When dealing with a negative or complaining host, listen to their concerns without judgment. Acknowledge their feelings and offer solutions to their problems. Focus on the positive aspects of the party and remind them of the potential rewards. Maintaining a supportive and encouraging attitude can help shift their perspective.

What resources are available for dealing with difficult hosts?

There are several resources available for dealing with difficult hosts, including training materials from Pampered Chef, online forums, and support groups. You can also reach out to your upline or fellow consultants for advice and strategies. Additionally, consider attending workshops or webinars focused on host management and relationship building.

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