Leaving Answering Machine Messages: Tips & Tricks

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Discussion Overview

The thread discusses strategies for leaving messages on answering machines when contacting potential clients or past guests in the context of a Pampered Chef business. Participants share their experiences and thoughts on how to introduce themselves and what information to include in the messages.

Discussion Character

  • Anecdotal
  • Opinion-based

Main Points Raised

  • One participant expresses anxiety about making phone calls and seeks advice on how to introduce herself when calling past guests.
  • Another participant suggests introducing oneself as a partner of the consultant and emphasizes the importance of asking if it’s a good time to talk.
  • Several users mention the value of showing consideration for the recipient's time by asking if they are available to talk.
  • One participant shares a detailed script for leaving a message, highlighting the importance of gratitude and offering assistance.
  • Another participant notes that many people enjoy receiving calls and encourages practice to overcome fear of calling.

Areas of Agreement / Disagreement

Participants generally agree on the importance of introducing oneself clearly and being considerate of the recipient's time, though specific approaches to introductions vary.

Contextual Notes

The discussion reflects personal experiences and preferences regarding communication in a business context, particularly for those supporting a consultant partner.

Who May Find This Useful

Consultants looking for insights on effective communication strategies when reaching out to clients or past guests may find this discussion helpful.

strasfamily
Messages
149
When you are calling people from your 100 list that you may not know very well and you get their answering machine, what do you say? How much info do you leave in the message?

BTW, picking up the phone scares me to death!

As I was typing this, I thought of another question that I will just ask in the same post. My husband is the consultant doing the shows, but I told him I would do the business stuff and help with the phone calls. When I call past guests, how would I introduce myself? "This is Tracey, the wife of your Pampered Chef consultant???"
 
I would say "This is Tracey. My husband is your Pampered Chef consultant and I assist him with his business." Don't be scared about making phone calls. What's the absolute worst that can happen - hang up on you? Nobody can hurt you or anything. Just go for it and practice lots! I think the main thing about phoning is to always show consideration by asking if they have a few minutes to talk. If not, offer to call back and ask when is a better time. Good luck!

Jeanie Gay
 
First of all, realize that they usually do enjoy hearing from you. The first thing you want to do when you call is identify yourself, and I think Jeanie's idea is a good one. Then, MAKE SURE (I always forget!) to ask if it's a good time (some people say "okay time", or "do you have a few minutes" or whatever) so they know you value their time. Check out the customer care script online. It has great ideas, and nobody knows you're reading it...
 
I think if you and your husband are a team, then introduce yourself that way. I think it's great that you are doing this together and I think anyone you call would think so too. I always ask "Is this a good time" - I appreciate when others do the same for me.I'm with you - calling is not what I do best, but since conference I'm really trying hard to overcome that.
 
Hi there! This is , a Pampered Chef consultant, reaching out to you from [Your City]. I wanted to personally thank you for attending [Your Husband's Name]'s Pampered Chef show and supporting his business. I am here to assist with any questions or orders you may have. If you are interested in hosting your own show, I would be happy to chat with you about the benefits and rewards. Please feel free to give me a call back at [Your Phone Number]. Thank you and have a great day!
 

Frequently Asked Questions

What should I include in my answering machine message for direct sales?

Your answering machine message should include your name, the purpose of your call, and a brief mention of your business. It's also helpful to provide a call to action, such as asking the caller to leave their name and number so you can return their call.

How long should my answering machine message be?

Keep your answering machine message concise, ideally between 20 to 30 seconds. This ensures that you convey your message clearly without losing the caller's attention.

Should I sound formal or casual in my message?

Your tone should reflect your brand and personality. If your direct sales approach is friendly and casual, then use a warm tone. If your brand is more professional, maintain a formal tone. The key is to be authentic to your style.

Is it important to mention my business in the message?

Yes, mentioning your business is crucial as it helps the caller understand the context of your message. It also reinforces your brand and makes it easier for them to remember who you are when you return their call.

How can I make my answering machine message more engaging?

To make your message more engaging, consider adding a personal touch, such as a friendly greeting or a fun fact about your products. You can also use a catchy phrase or slogan that reflects your brand, making it memorable for the caller.

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