Iso 3 Quart Executive Medium Saucepan

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A customer damaged a 3-quart saucepan from a 7-piece Executive cookware set and is seeking a replacement, as the piece cannot be purchased separately. The damage occurred when the customer's husband boiled water and left it unattended, causing the pan to burn. The manufacturer’s lifetime guarantee does not cover this type of damage, leading the customer to consider purchasing a new set entirely to avoid further issues. The search for a replacement continues, but the customer is willing to buy a full set if necessary to resolve the situation.
husbandwifepcteam
Messages
116
I have a customer who purchased the 7 piece Executive cookware and damaged the 3 quart sauce pan . Since this piece can't be purchased seperatly I am hoping someone has one they would like to sell.
Thanks,
Michelle
 
Why don't you just do an adjustment? lifetime guarantee.
 
What did she have to do to damage that? They are awefully strong.
 
DebbieJ said:
Why don't you just do an adjustment? lifetime guarantee.

Yeah, that's what I'm thinking...
 
  • Thread starter
  • #5
DebbieJ said:
Why don't you just do an adjustment? lifetime guarantee.

The customer's husband damaged the pan himself. He told me he called home office about it and they told him that how it was damaged it not covered under the gaurantee.
 
  • Thread starter
  • #6
pcsharon1 said:
What did she have to do to damage that? They are awefully strong.

I spoke to the customer again yesterday and he said he was boiling water in the pan, left the kitchen to do some other things around the house, forgot about the pan and burn up the water and the pan.
I told him I would search for a replacement for him because he really doesn't want to have to buy a whole set just to get the saucepan.
However if we can't locate one then he said he would purchase a whole set just to prevent his wife from throwing him in the dog house for a couple years :-P
 

Frequently Asked Questions

What is the capacity of the Iso 3 Quart Executive Medium Saucepan?

The Iso 3 Quart Executive Medium Saucepan has a capacity of 3 quarts, making it ideal for cooking a variety of dishes, from sauces to soups and stews.

Is the Iso 3 Quart Executive Medium Saucepan dishwasher safe?

Yes, the Iso 3 Quart Executive Medium Saucepan is dishwasher safe, which makes for easy cleaning after cooking.

What materials are used in the construction of the Iso 3 Quart Executive Medium Saucepan?

The saucepan is made from high-quality stainless steel, which ensures durability and excellent heat distribution for even cooking.

Can the Iso 3 Quart Executive Medium Saucepan be used on induction cooktops?

Yes, the Iso 3 Quart Executive Medium Saucepan is designed to be compatible with all types of cooktops, including induction, gas, and electric.

Does the Iso 3 Quart Executive Medium Saucepan come with a lid?

Yes, the saucepan comes with a matching lid that helps to retain heat and moisture while cooking, enhancing the flavors of your dishes.

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