Is the Large Round Stone with Handles Causing Product Adjustments?

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Discussion Overview

This thread explores experiences related to product adjustments for the Large Round Stone with Handles among Pampered Chef consultants. Participants share their personal experiences with the product, including issues with breakage and adjustments, as well as observations about the differences between various stoneware items.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Debate/contested

Main Points Raised

  • One participant expresses concern over receiving many product adjustments for the Large Round Stone with Handles, especially with a new version coming out soon.
  • Another participant mentions having sold many of these stones without experiencing any adjustments, suggesting a differing experience.
  • Several users report that earlier batches of the stone had more issues, while later batches seem to perform better.
  • One participant notes a perceived difference in thickness between the large stone with handles and the medium stone they recently earned.
  • Another participant shares their experience of a stone breaking during use, leading to frustration and the need for an adjustment.
  • Some participants express a preference for older stones or other types of stoneware, citing seasoning and usability as factors.
  • One participant recounts a customer's experience with a stone breaking on first use and discusses the adjustment process.
  • Another participant mentions having to send back pieces of broken stones for replacements, sharing their experience with the return process.

Areas of Agreement / Disagreement

Views differ significantly among participants regarding the frequency of product adjustments and experiences with the Large Round Stone with Handles, with no clear consensus emerging.

Contextual Notes

Participants are sharing personal experiences and opinions based on their interactions with the product and customer feedback, reflecting a range of satisfaction levels and concerns.

Who May Find This Useful

This discussion may be of interest to Pampered Chef consultants who are considering selling the Large Round Stone with Handles or those who are curious about the experiences of their peers with this product.

amy07
amy07
Messages
2,785
Anybody else getting a LOT of product adjustments for this? I'm getting concerned, especially with the new one coming out in September.
 
It's weird - because I read of so many adjustments on them...I've sold all kinds of them, and never had an adjustment yet!


Hope it's not a jinx to type that out loud!
 
Yes almost 1/2 of mine have needed adjustments on them! But those were the earlier ones sold in Nov-Feb. The later batches haven't given my customers problems! I hope the same doesn't happen with the medium!
 
I noticed that my med. one I just earned seems to be thicker than my large one.....but it might just be me.:rolleyes:
 
That was one thing I first noticed with the large with handles... it was thinner and lighter than my large without!
 
So far have not had any problems with mine or any of the ones I've sold...
 
:cry:My Large Round Stone with Handles just broke with my breakfast on it!!!!

Thankfully it broke in 3 pieces and I could SAVE THE HASHBROWNS!!!!

I'm PISSED NOW! lol But I guess I'm with the rest of yall AGAIN! Product adjustment time!
 
Uh...this is why I don't own that stone!

Besides...by large one is soooooo dark! I can't stand to give it up and not use it all of the time!
 
KellyTheChef said:
Uh...this is why I don't own that stone!

Besides...by large one is soooooo dark! I can't stand to give it up and not use it all of the time!
Click to expand...

I know what you mean! I use my old round at home and take the new one with handles to shows. So my home one is nice and seasoned!:love:
 
Oh well Thankfully I have a large round without handles and its DARK except in the middle and can't figure out why. Oh well, it works, maybe I just need to bake 3 cookies at a time in the middle! ha ha
 
I don't have this yet and was hoping to earn it with the show-to-go promotion and now y'all are scaring me... I don't really use my classic lg. round at all - always preferred the bar pan for some reason (probably because I don't like that there were 2 pieces I had to use and it was hard to grip without the rack)
 
I haven't had tons of adjustments on the large round stone. At first I felt like everyone of them was being replaced, but that wore off. An occassional one here and there.

I don't have a mdm stone, not sure I would want one either. I use my Large bar pan for most everything, it just stays in my stove all of the time. I use the large round w/ handles at shows and I have two large round w/ racks and I used to use them both tons, but now they aren't in use at all.
 
yes, I had one of my last hostess have to send back 2. The first one broke either in shipping or in the oven. She didn't notice it until she used it the first time. The second one broke after she used it twice. Kinda makes me not want to sell them. I would like the medium one for myself but am going to pass because I don't want the hassle of having to send it back.
 
I look forward to both- my replacement and the med. round with handles. I use it more than the round without handles, but just as much as a bar pan. I love showing it off at shows. People laugh when I tell them I don't 'wash' it like other dishes and tell them what i've put on it...dino nuggets, fish sticks, fries, cookies....all on the same day! :-)

Anyway I'll always sell the stoneware as its what sold me to PC but just annoying sometimes.
 
KellyTheChef said:
Uh...this is why I don't own that stone!

Besides...by large one is soooooo dark! I can't stand to give it up and not use it all of the time!
Click to expand...

Kelly, I still have the first stone I ever purchased from PC....11 years ago! That sucker is soooooooooo seasoned it is actually ugly! I used to take it to shows and DH made me stop...he thought I might scare someone with it!
 
My large stone with handles cracked into LOTS of pieces, with my 20+ crab stuffed mushrooms on it. I was on about my 5th use. I still have yet to mail the piece back in for a replacement....(i bought it as a customer, not a consultant)
 
onegr8son said:
My large stone with handles cracked into LOTS of pieces, with my 20+ crab stuffed mushrooms on it. I was on about my 5th use. I still have yet to mail the piece back in for a replacement....(i bought it as a customer, not a consultant)
Click to expand...

OY VAY!!! I bet you were very unhappy that day!
 
I just had a customer call me today and her round stone with handles broke in half the first time she used it! I did the adjustment for her but am wondering if she needs to mail part of it back. Kinda stinky if she needs to pay to mail it back, but I'm sure they just want to keep everyone honest.

What's everyone's experience with broken stones, do they really want a piece mailed before they will replace it?

Thanks!
 
When you get your reference number they will let you know, but if it has been over 30 days since her purchase, then probably they will want a piece of the stone. Just send back a piece about the size of your palm in a padded envelope with her receipt and she should have a new one in about 2 weeks.
 
jkinak said:
I just had a customer call me today and her round stone with handles broke in half the first time she used it! I did the adjustment for her but am wondering if she needs to mail part of it back. Kinda stinky if she needs to pay to mail it back, but I'm sure they just want to keep everyone honest.

What's everyone's experience with broken stones, do they really want a piece mailed before they will replace it?

Thanks!
Click to expand...

I had to mail mine back b/c it had been over 30 days...otherwise they would have sent Fedex to pick it up. they told me to send them a palm-sized piece.
 
I've had to have 3 replaced and I've only sold 3!
 

Frequently Asked Questions

What is the Large Round Stone with Handles?

The Large Round Stone with Handles is a versatile baking stone from Pampered Chef designed for even cooking and baking. It is made from natural clay and is perfect for baking pizzas, breads, and other dishes that benefit from a stone's heat retention and distribution.

Are there any recent adjustments made to the Large Round Stone with Handles?

Yes, there have been some product adjustments to the Large Round Stone with Handles to enhance its performance and durability. These adjustments may include changes in the manufacturing process or materials used to improve heat retention and resistance to cracking.

How can I tell if my Large Round Stone with Handles is affected by these adjustments?

If your Large Round Stone with Handles has any visible defects, such as cracks or uneven surfaces, it may be affected by the adjustments. Additionally, you can check with your Pampered Chef consultant or visit the official website for specific batch numbers or indicators related to the adjustments.

What should I do if my Large Round Stone with Handles is damaged?

If your stone is damaged, you should contact Pampered Chef customer service or your consultant for guidance on their warranty policy. They may offer a replacement or repair options depending on the nature of the damage and the product's warranty status.

Will these adjustments affect the cooking performance of the Large Round Stone with Handles?

The adjustments made to the Large Round Stone with Handles are intended to improve its cooking performance. Users may notice better heat distribution and enhanced durability, leading to improved baking results. However, individual experiences may vary based on usage and care.

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