Lg Stone With Handles Cracking Question

[kam]

I know this has been an issue with many... but I now have a customer who has returned 2 of them. The Large Round Stone with Handles has been cracking on her 2nd time using it.

I am going to email test kitchens, but thought I'd check if anyone knows the answer to my host's question:

Question to ask Pampered Chef about this stone: I have a wall stove which is smaller than a normal oven. This particular stone I have to sit it in the oven at an angle. I can not sit this stone straight in because the handles touch the sides of the oven. Since both stones broke on the second time using them - could it be that the stone is actually to large for my oven - that there is not enough space around the stone to heat the stone equally which causes the stone to crack straight in the middle with a handle on each side?


Thanks!!

 

[DebbieJ]

It's touching the sides of the oven? Then yes, it is too large. She needs the smaller one. It could very well be why it cracked.

 

[BlessedWifeMommy]

I think it is interesting that both stones broke on the second time using them. Why wouldn't they have broke the first time? Let us know what HO says.