Is It Wrong That I Took This Booking?

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Discussion Overview

The thread centers around a participant's experience of covering a show for a fellow Pampered Chef consultant and the associated question of whether it is appropriate to take bookings and sales from that show. Participants share their views on the ethics of taking credit for sales and bookings in such situations.

Discussion Character

  • Opinion-based
  • Anecdotal
  • Debate/contested

Main Points Raised

  • One participant, identifying as a consultant, feels that since she covered the show, she should receive the bookings and sales, expressing concern about being perceived as selfish.
  • Another participant shares their experience that if a consultant cannot do a show and gives it to someone else, the show should belong to the person who did it, including all bookings and sales.
  • Several users mention that it is inappropriate for the original consultant to take the sales and bookings after asking someone to cover the show at the last minute.
  • One participant notes that they would have assumed the covering consultant should receive the sales and suggests setting clear agreements in advance for future situations.
  • Another participant expresses disbelief at the original consultant's expectation to receive orders after the show was covered by someone else.
  • Some participants agree that the covering consultant should receive all sales and bookings, emphasizing that they did the work.
  • One participant mentions that they would consider splitting bookings if there were multiple, but generally believes the covering consultant should keep the sales.

Areas of Agreement / Disagreement

Views differ on the appropriateness of the original consultant taking credit for the show. While many participants agree that the covering consultant should receive the bookings and sales, there is no clear consensus on how to handle such situations in the future.

Contextual Notes

Participants share personal experiences and opinions based on their interactions within the consultant community, highlighting the varying practices and expectations regarding show coverage and credit.

Who May Find This Useful

Consultants who find themselves in similar situations of covering shows and navigating the associated expectations regarding bookings and sales may find the shared experiences and opinions relevant.

Chefstover2 said:
I've "received" several shows this way, when another consultant couldn't do the show. My director explained it to me this way. If you take the show, you do the show, you get the sales AND bookings and pay the other consultant $5 or something as a show of consideration.

Kristen,

That was they way I was "raised" in this business too. You get the benefits (sales/bookings) from the show and you pay the original consultant $5. Seems to me that somewhere in the past this was the "policy".
 
chefjeanine said:
Kristen,

That was they way I was "raised" in this business too. You get the benefits (sales/bookings) from the show and you pay the original consultant $5. Seems to me that somewhere in the past this was the "policy".

Yes, that was it. But I can't find it anymore and don't know when they took it out. I agree if the bookings are personal friends of the original consultant they should go to her but otherwise everything goes to the person doing the show.

The case I personally heard about was a director that was close to TPC and gave one of her recruites sales from a show in order to qualify her to get her ring. She was caught when HO called one of the customers for whatever reason and asked them a question and found out that the person who submitted the show did not do the show. It used to specifically say in the Policies that the person who does the show submits the show. It does say on the back of the consultant agreement that the company can audit your sales as any time and you agree to comply with that - I guess that is what happened with the director that I knew.
 
The consultant doing the show should have received the credits for the show and the bookings. To be nice, I would have offered one booking back to the original consultant if there were more than one and she needed it.
 
Wow...she made YOU feel guilty that she needed the money? I am sorry. I understand that her daughter is sick...BUT. You were away from your family, you were taking time out of YOUR life...and she make YOU feel guilty!!
She should have been grateful that someone could still do the show. If she needed the money that bad AND had a sick child she could have talked to the hostess, arranged to drop off some products to her to display and have the hostess do a "catalog" show and then give her an extra $15 in free products if she needed the money that bad. I do not agree with her decision and her expectations of you. I would NEVER do that to someone else. I am so sorry that this happened to you.

I agree with everyone else, there needs to be a conversation that this was a one time thing.

I had to swap a show with a girl one time b/c of a family emergency. She got EVERYTHING from that show and as a result she swapped a show with me later. The entire thing worked in my favor (my show was better) but neither of us expected the bookings or the sales from the show we did.

Again, I am sorry you had to deal with this.
 
I wouldn't give her the sales either ... unless she was my friend or my recruit, and unless she was in danger of going inactive. For example ... if I were sick and my recruiter graciously offered to do the show for me, I MIGHT ask that I could enter them to avoid going inactive, but repay her the commission when it came.
 
I'm sorry you had to feel bad, but you should have the bookings and the entire show. Just let the other consultant know that from now on if she cannot do a show and wants you to to it then it is all yours.
 
That's right If she can not do the show then she gets nothing . While you where at the show You worked the show got new booking ext
That's the way it goes , she could have rescheduled the show for anoyher night How can she even think she should get anything if she gave up the show.
 
In the 7 years I have been a consultant, it is understood that if someone takes your show for you in a pinch, then the sales from that show belong to the person who did the show. bookings.... Decided between the 2 consultants involved. BUT I always tell bookings at those shows that there may be another consultant doing their show, and if they are ok with that, or if it is important that I do it myself. And I remind consultants of this when they call for help!
 
I was just on the "giving" end of your situation. I'm pregnant & scheduled for a c-section in 4 weeks. I intentionally didn't plan any shows for the end of this month, all of March or the first 2 weeks of April because I had preeclampsia with my last pregnancy and knew that it was possible for me to have it again with this pregnancy. I learned this week that Preeclamsia has indeed struck again. I called my Director and asked her if she could be on stand-by to take my show "just in case" my medical condition deteriorates before I can do this last Feb scheduled show. I was willing to give her the sales and the bookings if I was unable to do the cooking show myself. I told her I knew if I planned ahead Murphy's Law would take over & I wouldn't need the backup plan ... but if I procrastinated, I'd be jumping through hoops at the last minute to figure out how to handle not being able to attend.

My director reminded me that I had attended & assisted her with a VERY large show last year free of charge, and that she was willing to return the favor. She volunteered to attend the show with or without me and have all the sales & bookings go to me as a Thank You for helping her previously. (She's also in the process of quitting PC and wanted me to have all the bookings from the show. She said she doesn't want them.)

Well, as it turns out Murphy's Law went into effect. I had a contingency plan all lined out to ensure that the host would have a consultant at her house for the cooking show and she just notified me that she needs to reschedule due to a death in the family. She's not going to be here in Japan for the show date. Unfortunate for the host, but kind of a blessing for me. I'm really not feeling up to one last show before the baby's arrival.

ETA: I would NEVER EVER EVER expect someone else fill in, do a demo for me & then bring me the orders. :eek:
 
byrd1956 said:
So, how would that work in P3? I'm just thing that the show is generated from the original host when you check that the guest is booking. How does this information go into the other consultant's P3 program? Maybe I am trying to think too much and there is an easy explaination....

I thought the same thing also when I started. because you have to enter their Past Host Discount and the name the computer automatically links them. I encountered this when I wanted to give some bookings to my new recruit (b/c I didn't want to keep driving an hour), but i didn't want my original host to loose her benefits.
 
I have only given away one show in my almost 9 years of doing this, but when I did, it was completely hers. She got 6 bookings off the show and I think it was around $800 sales! But I couldn't do it and it wasn't fair to expect the host to reschedule, so that was my loss.
 
sarahsellcm said:
To be able to answer this question I have to set the story for you. I am in Sears purchasing a new oven and I get a phone call from a fellow Pampered Chef Consultant. It was 5:10 and she said she needed me to cover a show for her because her daughter was sick. The show was at 6:30 so I had to quickly go home (luckily I had my grandmother with me to watch my kids) and get ready for the show. My fellow consultant said to call her when I get home to tell her what the orders were so she could enter them into P3. I told her that if she was taking the orders I was taking a booking. Is that wrong? I feel like I did the work tonight at the last minute and think I should get something out of it. Am I being selfish with this? She doesn't seem to mind I am taking the one booking (two bookings from the show, she got the one before hand and I got the one at the show by asking) but I just want to make sure I am not being mean. I personally would give the entire show the whoever covered it for me because they did the work but that is me not what everyone would do.
ANy feedback greatly appreciated.

Sarah

I also think you should have gotten the show and any bookings at the show, you did the work. I actually had a show booked and two of my kids got sick. Rather than cancelling it I gave it to another PC girl I knew. I didn't ask her to do it for me and I take credit for it, I gave it to her. She got credit for the show (just over 300) and any bookings which I didn't even bother to ask if she had gotten any because I did consider them to be hers. I think you are in the right and if anything very generous by letting her get hosting credit for a show she didn't do. Whose to say you didn't make the show higher and get extra bookings she may not have gotten?
 
If someone needed to cover a show for me at the last minute I would expect them to take everything. And besides, if someone wants to book a show they'll expect it to be with you, the person who they are already comfortable with. You shouldn't feel guilty at all.
 
I'd personally like to know how all this played out.
 
I am fairly certain that the person submitting the show MUST be the person doing the show. Seriously, before handing over the sales to the other consultant, no matter her "dire" need of the sales, I would contact the Solution Center & ask about it. I'm sure I have seen in the policies & procedures that you can not allow anyone else to do a show for you, in your name. It has to do with the liability insurance that the company carries for each of us.

I think it is very rude & highly unfair of her to think that you should work for her, at the last minute, and then hand over ALL benefits. My husband would be in the same boat as yours - VERY upset - to have me out of the house, working for free, for the benefit of someone else! That is just completely rude!
 
chefsteph07 said:
I'd personally like to know how all this played out.

me too.................
 
I personally cannot believe that she would expect you to do the show for her and then give her the sales too. I think that the sales should be yours and the bookings as well. (at least the one you secured) You did the work that night and should be rewarded. She was being rude as well as non-professional.
 
Sarah,

How did this play out? Did you ever talk to your director, or hospitality director and ask her opinion?

My husband would also have been very upset for allowing this to happen! I think you should get the sales and the booking you secured. You filled in at the last possible minute, at an inconvenience to yourself. You should get some compensation for it!!

Also, my recruiter stresses very often that the booking benefit stays with the host, no matter who the consultant is!!!
 
shelly.nurse said:
Sarah,

How did this play out? Did you ever talk to your director, or hospitality director and ask her opinion?

My husband would also have been very upset for allowing this to happen! I think you should get the sales and the booking you secured. You filled in at the last possible minute, at an inconvenience to yourself. You should get some compensation for it!!

Also, my recruiter stresses very often that the booking benefit stays with the host, no matter who the consultant is!!!


I don't think we'll find out from Sarah...her name is now in black...which I think means that she didn't renew her subscription, and is no longer on this board.
 
Oh, thanks for that tip, I am new to this board, so I did not know that!!
 
shelly.nurse said:
Oh, thanks for that tip, I am new to this board, so I did not know that!!

It would have been nice to know how it all turned out though!
 
I always wondered what the different colors for our names meant. Why some are red, blue, or black.
 
If I had an emergency or illness and couldn't make a show I would definitely give the sales to my replacement, as well as any bookings. And I would expect the same from them, at least for the sales- I would be open to negotiating with bookings.I can't believe that anyone would expect a consultant to take their show in an emergency situation yet give them the sales. That's ridiculous. I don't care if you host coached the person to death- the other consultant took time out of her day, drove out there, and spent the time to DO the show and full service checkouts! In my opinion, THAT deserves compensation over host coaching!
 
I agree. Especially if she is not in your cluster. I feel if she needed the money that badly, she should have done the show. What a great friend you are!
 

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