Is it Too Late to Call Customers from My Show?

[Deborah Czarnecki]

How long is a reasonable time to still be able to call customers from your shows, as a follow up call? I did a show on July 6th that had twenty purchasing customers. About half of them I managed to call within 2 weeks after their product arrived, but the rest were difficult to get ahold of, then I went on vacation, got busy, etc.
Do you think it's still appropriate to call them at this time (nearly 2 months from date of party)? Or is it almost too little too late?
I'd like to know what anyone thinks?
D.C.

 

[noradawn]

Go for it!I think you can definitely still call them. I think I usually call about 2 months after the party- because it seems like that's when PP automatically enters the follow up date for when you add them to contact management- and I don't bother to change it!

 

[kitchenqueen]

Go for it!I don't think it would hurt to call. You can say that you realize they made the purchase 2 months ago but you like to give your customers time to actually use the product, etc. Plus you couldn't help but to share all the new upcoming specials and new fall items with everyone! Who knows, you might get another order or better yet a booking ! These specials are too good to pass up!

 

[Deborah Czarnecki]

thanksOkay--I feel better about calling now. And it's a good idea to mention the new fall products, thank you!
I'll start tonight!

D.C.

 

[AnaCash]

Hi there! As a fellow Pampered Chef consultant, I completely understand the challenges of following up with customers after a show. In my experience, it is always better to reach out late than never. While it may be nearly two months since the party, it's never too late to check in with your customers and see if they have any questions or feedback about their products.It's important to remember that life gets busy and people may have forgotten about their purchases or simply haven't had the time to use them yet. By reaching out and showing that you care about their satisfaction, you are building a stronger relationship with them and potentially gaining future business.I would recommend starting your call by acknowledging the time that has passed and apologizing for the delay in reaching out. This shows that you value their time and understand that things can get hectic. From there, you can ask if they have any questions or concerns about their products and offer any tips or recipe ideas to help them get the most out of their purchases.I hope this helps and best of luck with your follow-up calls! Remember, it's never too late to reach out and connect with your customers. Happy cooking!