Just received this from one of my upcoming hosts, regarding one of her outside orderers, who wants to book a show with me (yay!).
"she may be contacting you regarding the replacement of her family skillet. She purchased it about 11-15 years ago (I forget which she said) and has no idea where the receipt is, if kept. If something is “lifetime guarantee”, is a receipt still necessary?"
My guess is that she won't have the receipt. What is the policy/procedure? I've not had this situation come up before.
Thanks for your help!
Kimmy
"she may be contacting you regarding the replacement of her family skillet. She purchased it about 11-15 years ago (I forget which she said) and has no idea where the receipt is, if kept. If something is “lifetime guarantee”, is a receipt still necessary?"
My guess is that she won't have the receipt. What is the policy/procedure? I've not had this situation come up before.
Thanks for your help!
Kimmy